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5 Star Appliance and Air Conditioning Service

4.6

About this business

Location details

1631 Lost Rd, Martinsburg, WV, 25403, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.644 reviews
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Nat K's profile image
Nat K 
on Google
10 months ago

Excellent customer service. Patiently and expertly worked with me and my vendor on a warranty claim, which concluded successfully. Highly recommend. 

Carolyn Kerr's profile image
Carolyn Kerr 
on Google
a year ago

Excellent service 

Ken Hawthorne's profile image
Ken Hawthorne 
on Google
a year ago

Exceptional service. Arrived on-time, diagnosed the problem quickly and replaced one of two parts needed. Came back two days later with the other part and installed it quickly. Communication was great! Recommend highly! 

Timothy Chapman's profile image
Timothy Chapman 
on Google
a year ago

Pam and Jeff are very responsive. My LG Fridge went out on Sunday. I called Best Buy and they told me to call LG. So I called LG after being on the phone explaining all to them I pre-paid a fixed price. Make sure you have the serial number. They found a local authorized repair company and gave me the number. They sent the paperwork to them. I called 5 star before the paperwork arrived to give them the heads up. As soon as the paperwork arrived Pam called me and explained they were ordering the parts. The parts came in on Thu... read more

Jennifer Hogge's profile image
Jennifer Hogge 
on Google
a year ago

Outstanding customer service, Penny was the best as was the tech that fixed my refrigerator. My Lowe’s Extended Warranty kept making appointments which were during times already booked. The first company (A1 Appliance) just sent e-mail cancelling and offered a date 9 days later. This company, Penny called me to inform me of scheduling conflict but worked with me to reschedule offering options. Both sooner than original appointment. Such courteous professionals. The tech showed up during time frame and knew exactly how to fix... read more

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Frequently asked questions about 5 Star Appliance and Air Conditioning Service

How is 5 Star Appliance and Air Conditioning Service rated?

5 Star Appliance and Air Conditioning Service has a 4.6 star rating with 44 reviews. 

When is 5 Star Appliance and Air Conditioning Service open?

5 Star Appliance and Air Conditioning Service is open now. It will close at 5:00 p.m.  

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