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31-W Insulation
- Home & Garden
- Goodlettsville, TN
About this business
When it comes to getting quality home improvements for yourself or your customers, you need a company with a long-standing reputation for exceeding expectations. When we started 31-W Insulation in 1972, we didn’t envision it would become the second-largest insulation company in the Southeast with more than 600 employees and 48 locations in 12 states. We only knew that we wanted to treat people with respect and provide the best in insulation and other home remodeling services, such as gutter systems, garage doors, firep... read more
Location details
7434 Cycle Ln, Goodlettsville, TN, 37072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Appointment made for a quote. Donald took my address and told me he’d be right out the following day. I wrote him at two pm asking when he was coming by. No show, no text or call back. It’s 7pm and I never heard back. I have yet to find any companies that do work like this and are responsible. This trade is well beyond any used car salesman stereotype and deserves every negative review received.
They installed the glass shower door/walls in our bathroom remodel fall 2020. They have been back out 2x for leaking and it is now leaking again. And we have cracked tiles from them drilling which our contractor now needs to replace. They DO NOT respond to emails or return calls quickly but they were certainly quick to ask for payment. We paid them in a timely manner however I would not recommend anyone to use them for future work
I worked for this company! Just contacted an attorney. They did not do anything they said they would . As far as my customers went this company did not value them.
5 calls to the company with a promise of a call back the next day. Never heard from them.
One of the trucks from this company ran off the road into my father’s yard. Knocked down trees, messed up the curb and lawn. After multiple calls, they never fixed it or made it right! If that is how they treat the elderly after destroying their property, I would NEVER use or trust them! $3000+ out of pocket for my poor parents due to their lack of concern.
This company is a joke they are not professional at all. They make appointments and don’t come through. If you are looking for a good insulation company this not the one.
Top to bottom!! They need proper training in installation and managing. I've posted videos and pictures of their shotty work!!
We got a bid from 31 W Insulation (Bowling Green) on July 28th to install gutters. We were told we would be on their list and would be about 2 weeks. I called last week because I hadn’t heard from them. I was told that they would be here this Wednesday. Wednesday evening came and I hadn’t seen or heard from anyone. I call and spoke to a woman (the one that answers the phone) at 2:12. She told me that the crew was there loading up material and would be heading my way. Nearly 2 1/2 hours laters, no one showed. I called again a... read more
31-W ruined my trailer by allowing the spray foam insulation to on the outside of it. I have been trying to get this resolved but the Corp office is giving me the run around. My trailer is brand new 2020 model and now its ruined. I know mistakes happen, but this BS run around they are giving me about the settlement is ridiculous. Even the manager is leaving the company and from what I have been reading about them I should have thought twice about allowing them to do any work for me.
Frequently asked questions about 31-W Insulation
How is 31-W Insulation rated?
31-W Insulation has a 3.8 star rating with 95 reviews.
When is 31-W Insulation open?
31-W Insulation is open now. It will close at 5:00 p.m.
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