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24 Hour Fitness

3.2

About this business

Discover clean, friendly gyms and motivating fitness classes at 24 Hour Fitness. With thousands of square feet of premium strength and cardio equipment, turf zones, lap pools, personal training and more, our gyms are an ideal workout spot to recharge your body and mind. Come visit the gym and add a lift your day. 

Location details

465 W Arlington St, Gladstone, OR, 97027, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
3.2929 reviews
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Harraf E's profile image
Harraf E 
5 years ago

Will not freeze membership due to all locations being closed. No customer service and no help at all! I did not get a membership for only on-line workouts. I signed up for use of equipments and the amenities this establishment offers. However, these are not available until further notice. Why not freeze payments just like you've frozen the use of your gyms! 

Samantha's profile image
Samantha 
5 years ago

I submitted a cancellation request through their online portal, which is the only way to get a hold of anyone, and they still charged my card. This is absolutely abhorrent. Slimy, despicable company. 

Talula's profile image
Talula 
5 years ago

All of their Gyms are closed due to COVID-19 yet I was still charged for my monthly fee and I have no access to the gym. I tried calling to freeze my account but their call centers are closed. I have also sent emails and nothing. I feel I should get reimbursed for March 2020 and not charged for any month that their gym is closed due to not being an essential business. 

Joseph M's profile image
Joseph M 
5 years ago

Unbelievable continuing to charge me and not providing any services nor any contact information this is criminal. 

Cheryl Annette T.'s profile image
Cheryl Annette T. 
5 years ago

Will not allow customers to cancel auto-pay memberships during pandemic. 24 is still charging bank accounts and not allowing cancellations or freezes. I paid the first and last months fees and don't want to extend my cancellation 60 or 90 days. Another issue is the cleanliness of their clubs. The pool areas sometime smell like feces and there is scum on the bottom of the Everett, WA pool. The cardio machines are old and broken and now we don't have towel service. If this isn't resolved I am filing a complaint with the Attorn... read more

Sheralyn T's profile image
Sheralyn T 
5 years ago

Being charged for a gym we cannot attend. At least freeze the membership! I pay monthly I am not in on a member ship so how will you add lost time? 

Sheralyn T's profile image
Sheralyn T 
5 years ago

They need to be freezing accounts during the pandemic. How can you charge people for a service you are not providing? How can you add lost time to the end of the membership when I pay monthly? 

Steph S's profile image
Steph S 
5 years ago

Absolutely DISGUSTED by the way this place is taking advantage of their customers and not responding to ANY inquiries regarding billing. Shouldn’t there be someone working from home taking care of this? This company only cares about money and karma is going to hit them hard. I can only imagine how many loyal customers they’re about to lose because of this. I’m being charged $42 dollars for a facility I can’t even use!! How is this legal? Just know, the public won’t let this slide. Taking advantage of loyal customers during a... read more

Falisaty G's profile image
Falisaty G 
5 years ago

This isnt right!! The fact that they wont let members freeze or cancel their accounts for the time being is down right dirty. Why should I still be paying for this membership if your facility is closed. I pay for 2 memberships and they wont even let me put it on hold. This is hiway robbery. Why should we members have to pay for a subscription that we cant even use? 

Frequently asked questions about 24 Hour Fitness

How is 24 Hour Fitness rated?

24 Hour Fitness has a 3.2 star rating with 929 reviews. 

When is 24 Hour Fitness open?

24 Hour Fitness is closed now. It will open at 5:00 a.m. 

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