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167 W Main St, Lexington, KY, 40507, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was at their restaurant and asked for valet parking but they towed the car instead. It was a $225 tow bill I had to pay but I had asked for valet parking when I arrived. Their manager knew this and still refused to help with the tow bill.
The service was great and the food was to die for. But I swear and I know this can’t be true but my room looked like It had been dropped in a mud puddle. And when I asked to speak to a higher up he told me to watch my tone. I know I shouldn’t judge appearances but he had really muscular teeth.
The hotel lobby and art museum is beautiful and the room was very clean with a lovely view. We had everything we needed and could walk anywhere we wanted to go downtown. The staff was extremely friendly and helpful.
Among the most expensive and the worst hotels I’ve stayed at. The room is tiny, the whole place is run down. The HVAC is so very loud, even the TV is old and out of date, can’t stream, can’t cast. I do not recommend.
21c Museum Hotel Lexington has a 4.4 star rating with 1,449 reviews.
21c Museum Hotel Lexington is closed now. It will open at 9:00 a.m.
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