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2000 West Creek Apartments

4.5

About this business

Location details

2000 Broad Branch Cir, Richmond, VA, 23238, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.5190 reviews
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Kathleen Page Collins's profile image
Kathleen Page Collins 
3 weeks ago

My husband and I just moved in few weeks ago and wow we are so pleased. Our space is amazing and we are absolutely obsessed. From the moment we toured to now, everything has been so pleasant. I also want to thank Marshall for everything he has helped me out with, and he continues to be there for me! He’s is truly amazing and if you all have employee of the month I believe he deserves it! Also, we were welcomed into the neighborhood by multiple people. Thank you all for such a great experience so far:) 

Jade A.'s profile image
Jade A. 
3 months ago

I've been living here for a few months. While I was initially impressed with the community, it's become clear over time that the property may be too large for the current office and maintenance staff to manage effectively—particularly when it comes to cleanliness and upkeep. Common area carpets are rarely vacuumed or shampooed, even though trash is frequently dragged through them multiple times a week. Dog waste stations are often full, suggesting they’re only being emptied once a week at most. The gym is also neglected: the... read more

Leonie XY's profile image
Leonie XY 
3 months ago

Lived here for over 2 years. When moving out, they charged me $400+ for normal stove usage marks without any proof to justify it. If you work for C1, there are far better apartments around — don’t pick this terrible one. 

Joseph Marshall's profile image
Joseph Marshall 
3 months ago

Extremely disappointed with the lack of communication from this complex. As you can see, they can respond to reviews, but not to emails or calls. Emails always go unanswered, making it nearly impossible to get clarity or resolve disputes. When we first moved in, things seemed fine, but over time it became evident that this complex has a lot of issues. Be cautious about relying on the positive reviews here many appear to be from new residents. Once you move out, expect deductions from your deposit for questionable charges. Th... read more

Chad Blosser's profile image
Chad Blosser 
3 months ago

Mark F. delivered exceptional customer service and he exemplifies the highest standards of professionalism. He is friendly and genuinely happy to interact with residents--this together with his engaging demeanor and dedication to excellence make him an outstanding representative of CSL. With only 6 weeks on the job, Mark has already made a name for himself here at 2000WK. His approachable nature around the community and commitment to going above and beyond make him an invaluable asset to the 2000 West Creek community. We are... read more

Frequently asked questions about 2000 West Creek Apartments

How is 2000 West Creek Apartments rated?

2000 West Creek Apartments has a 4.5 star rating with 190 reviews. 

When is 2000 West Creek Apartments open?

2000 West Creek Apartments is closed now. It will open at 10:00 a.m. 

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