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1st Family Mortgage Company

4.7
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About this business

1st Family Mortgage is in the business of saving you money on your home loan! With mortgage interest rates still at historical lows, it's not a matter of if we can save you money but a matter of how much money you can save? It's FREE and there is no obligation to find out. We don't work bankers hours. We open at 6AM and we're here for you until 9PM Monday through Friday and on Saturday from 8AM to 4PM to better serve you! 

Location details

900 SW Merchants Walk, Huntsville, AL, 35801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.7590 reviews
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Jimmy W.'s profile image
Jimmy W. 
on Birdeye

2 years ago

I have worked with them for over 6 months on refinancing some properties I own. After 6 months and over $3K in cost (appraisals and the like) not a single property has been refinanced and we just continue to go round and round the mulberry bush. I'd heard good things about them but this has been a fiasco and I implore anyone working with them to get commitments in writing as to when they'll do what AND then nag nag nag them because things just will not get done and it's always "oh we'll get right on that" as weeks go by. 

Miranda K.'s profile image
Miranda K. 
on Birdeye

4 years ago

Me and my spouse worked for a couple years on boosting our credit score. We were first time home buyers having no clue what to expect or how the buying process worked. I had been hearing about first family mortgage multiple times on the radio and it sounded great. So I call them up and I have an appt with a guy. The day of the appt he says he can’t make the appt but his coworker will help us. I bring everything they ask for have it all separated in a folder with paper clips to make the transaction smooth. They have copies of... read more

Sherry J.'s profile image
Sherry J. 
on Birdeye

5 years ago

Derek Jones with 1 Family saved my husband and I a TON of money. We refinanced with a lower interest rate! Derek was SO helpful in getting all our information needed to get our loan processed!! Thank you Derek and 1 Family Mortgage! 

Justin W.'s profile image
Justin W. 
on Birdeye

5 years ago

We had a great buying experience with Derek Jones at 1st Family Mortgage. We had a unique situation and he was able to offer up a couple of options. He also broke things down in steps which helped keep things from beckming overwhelming.  

Rudy 2 S.'s profile image
Rudy 2 S. 
on Birdeye

5 years ago

I had a great experience with Derek Jones and 1st Family Mortgage! I was able to pay roughly the same amount on my mortgage while paying off my car and a couple credit cards, all by trusting Derek Jones and 1st Family Mortgage! I was timid at first, as I had just bought my first home in 2012 then my current home in late 2014. My mortgage was front loaded - an FHA loan. Derek and his team saved me money, helped pay off some debt and get in a better overall situation. Derek and 1st Family Mortgage come Highly Recommended! 

Frequently asked questions about 1st Family Mortgage Company

How is 1st Family Mortgage Company rated?

1st Family Mortgage Company has a 4.7 star rating with 590 reviews. 

When is 1st Family Mortgage Company open?

1st Family Mortgage Company is closed now. It will open on Wednesday at 9:00 a.m. 

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