1st Family Mortgage Company's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

1st Family Mortgage Company

4.7

About this business

1st Family Mortgage is in the business of saving you money on your home loan! With mortgage interest rates still at historical lows, it's not a matter of if we can save you money but a matter of how much money you can save? It's FREE and there is no obligation to find out. We don't work bankers hours. We open at 6AM and we're here for you until 9PM Monday through Friday and on Saturday from 8AM to 4PM to better serve you! 

Location details

900 SW Merchants Walk, Huntsville, AL, 35801, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7609 reviews
Select a rating
Jimmy W.'s profile image
Jimmy W. 
3 years ago

I have worked with them for over 6 months on refinancing some properties I own. After 6 months and over $3K in cost (appraisals and the like) not a single property has been refinanced and we just continue to go round and round the mulberry bush. I'd heard good things about them but this has been a fiasco and I implore anyone working with them to get commitments in writing as to when they'll do what AND then nag nag nag them because things just will not get done and it's always "oh we'll get right on that" as weeks go by. 

Karen Stief's profile image
Karen Stief 
4 years ago

If you are smart, please stay away from this company, especially dealing with David. I can understand that there may have been problems in securing a mortgage with them, however, we sent three follow-up emails with no response. Now our lead time has been narrowed. He apologized for NOT responding to our emails, but that does us NO GOOD....beware of this company. 

Stan Shoemaker's profile image
Stan Shoemaker 
4 years ago

don’t email them if you actually want a response, you won’t get it 

Casey Sasser's profile image
Casey Sasser 
recommend  Recommended
4 years ago

Absolutely Outstanding. Easy, friendly, & stress-free. Both Phillip & Larry were rock stars. They promptly returned all my phone calls & emails. They were so courteous in answering all of my questions & concerns. I have purchased 3 homes in my life each mortgage being financed by a different lender & First Family Mortgage is without question the best & most proficient mortgage company I have had the pleasure of doing business with. 5 stars all the way 

Guylaine Pitre's profile image
Guylaine Pitre 
recommend  Recommended
5 years ago

Carlos at 1st Family Mortgage has help me tremendously for my first home, Rocket 95.1 always talked about them and it's true. If you never had purchase a house before, they will guide you step by step. Carlos also refer me a realtor that was also fantastic...I had the best team! 

Jeremy Forehand's profile image
Jeremy Forehand 
recommend  Recommended
5 years ago

Just finished a refinance on our home with 1st Family. Found these folks through SaveWithConrad.com. Plus I listen to all of the podcasts hosted my Conrad Thompson. So I’ve heard about them plenty of times. It was about as easy as it could be, especially considering there are 400 miles between us. Derek was especially helpful and walked us through everything. I would highly recommend these guys for your mortgage needs. They helped us get what we wanted and we didn’t have to break the bank. 

Miranda K.'s profile image
Miranda K. 
5 years ago

Me and my spouse worked for a couple years on boosting our credit score. We were first time home buyers having no clue what to expect or how the buying process worked. I had been hearing about first family mortgage multiple times on the radio and it sounded great. So I call them up and I have an appt with a guy. The day of the appt he says he can’t make the appt but his coworker will help us. I bring everything they ask for have it all separated in a folder with paper clips to make the transaction smooth. They have copies of... read more

Justin Williams's profile image
Justin Williams 
recommend  Recommended
5 years ago

1st Family Mortgage made the process of going through a Refinance that much easier. I worked with Carlos Carter throughout the whole process and he was there day and night to answer my 5,000 questions! Thank You!!!! 

Muy Chou's profile image
Muy Chou 
recommend  Recommended
5 years ago

TESTIMONY!!!TESTIMONY!!! If you need to borrow money for Personal or Business use then SPENCER Financial is your solution. with an interest rate of 3% per annul and a minimum amount of $3,000. For more info our terms and to start application, contact SPENCER via spencerloan.usa@hotmail. com Or you can text and also whatsApp them via +1-786-651-3688 

Frequently asked questions about 1st Family Mortgage Company

How is 1st Family Mortgage Company rated?

1st Family Mortgage Company has a 4.7 star rating with 609 reviews. 

When is 1st Family Mortgage Company open?

1st Family Mortgage Company is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com