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1st Class Alignment & Repair
- Auto Repair
- Port Jervis, NY
About this business
Our goal is to build relationships while fixing cars and earning a living. We hope to help this industry turn from a negative impact on consumers to a positive experience. Easier said than done but honesty and loyalty still matter to us! Thanks for being a part of our lives whether it be customer, employee, or vendor, we need each person to succeed!
Location details
29 E Main St, Port Jervis, NY, 12771, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI won't trust anyone else but these guys right here. They are honest, fair and take the time to inform you about the whys of the repairs, not just try to force a sale. Fantastic people!
Many,many,many trips and phone calls to address the SAME issue and guess what?! RAPED for 6K and the problem was NEVER fixed! IN fact, the car was sold and purchased by a REAL mechanic who advised us the parts we were charge for... NEVER REPLACED! I will NEVER,EVER be back and will absolutely NEVER refer this crooked shop!
Business response:
Answers to your question are : 1. Each mechanic has there own process and can follow such according to there own procedures. Engine removal is one way but not mandated. 2. The machinist is responsible for inspection of valves which where checked, cleaned and vacuum tested. Carbon build up does not appear on cylinder walls. Only on piston Rings which would require pistons to be removed for inspection. Which isn’t part is a head gasket job. 3. If any valves fail vacuum test than replacement is needed, your particular Subaru do... read more
The staff here are absolutely incredible. They not only took my car in for a last minute alternator swap they bent over backwards to make sure the alternator install was done right. They also moved their schedule around to do her oil change this morning. They have informed me every step of the way what was going on and even looked at some of the new parts to make sure they were secure. I will definitely be making my appointments with them from now on. Very honest staff.
The team at 1st Class is extremely professional and knowledgeable. They explained everything to me every step of the way. I will continue to bring my car here.
Excellent professional service and friendly, caring and honest atmosphere. It's a pleasure to do business with this shop!
Honest and friendly! I can always count on the truth in plain and simple terms. They are always willing to explain everything in detail. I've never had an issue of any sort. I trust them 100% and would not take my car anywhere else.
Business response:
Thank you!
You could not ask for better people to deal with.
Gladys and Eric are the Best! We would not bring our cars anywhere else. They are fair, honest and accommodate our schedules. Love to support this family owner local business!!
Frequently asked questions about 1st Class Alignment & Repair
How is 1st Class Alignment & Repair rated?
1st Class Alignment & Repair has a 4.8 star rating with 506 reviews.
When is 1st Class Alignment & Repair open?
1st Class Alignment & Repair is closed now. It will open at 8:00 a.m.
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