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1st Choice Service Group Heating & Air

4.9

About this business

Location details

502 Stone Ridge Blvd, Asheville, NC, 28804, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9154 reviews
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Kenneth Pharr's profile image
Kenneth Pharr 
2 weeks ago

Daniel Arrived on time. Did extensive evaluation to determine problem. Fully explained repair option and discussed warranty possibilities. Was very professional. Pricing was reasonable . Will use again in future. 

pam matthews's profile image
pam matthews 
3 weeks ago

1st Choice installed our heating & air when we built our house in 2013. They have serviced it ever since & been a pleasure to work with. Their attention to detail & wanting to do everything first class makes me feel very confident in their service. They were prompt to replace my thermostat. Daniel was so accommodating to see that I could use & understand the thermostats benefits with the remote use of my phone. Thank you Daniel!! & First Choice! 

Mark Pilon's profile image
Mark Pilon 
3 weeks ago
Nikki T's profile image
Nikki T 
a month ago

Absolutely horrible experience. Unit was put in in 2020 and when they came to service it that’s when all the problems started. Three days after service the pipes clogged and I was out with Ac in 90° weather. They sent another tech check out and it didn’t even last a day before it shut off again. He didn’t even clean the pipes off or put algescide down the pipe like I asked him to. The pan is full of water and contaminating my attic. They said they would send someone out at 3:00 PM today which he showed up at 6pm. Some extra ... read more

Joe Lackey's profile image
Joe Lackey 
a month ago

Great customer service. Tech came by and fixed my a/c issue plus serviced all 3 systems in my house. He was very knowledgeable and patient. Office staff was always friendly. I would recommend and will use 1st Choice Service again. 

Frequently asked questions about 1st Choice Service Group Heating & Air

How is 1st Choice Service Group Heating & Air rated?

1st Choice Service Group Heating & Air has a 4.9 star rating with 154 reviews. 

When is 1st Choice Service Group Heating & Air open?

1st Choice Service Group Heating & Air is open now. It will close at 5:00 p.m. 

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