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1st Call Disaster Services

4.5

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Location details

7960 Kentucky Dr Suite 8, Ste 1, Florence, KY, 41042, United States

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4.5232 reviews
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Nicole Hines's profile image
Nicole Hines 
a week ago

1st call was nothing but professional and helpful every step of the way through my disaster of water damage. They came out quicky and were so kind and helpful. They worked quickly to clean up all the water. A big shout out to Brennan, Jonah and Aj on the mitigation team for great work and answering all my questions. 

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Adam Singley 
a week ago

The 1st Call Disaster Service team was professional and very helpful. AJ, Brennan, and Jonah answered any and all questions we asked. They arrived promptly and explained how the process worked. They were great with communication throughout the process and arrived each day at the time they said they’d be there. We truly appreciated their friendliness as well as their patience with us. 

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Henry 
a week ago

Way too many issues with my roof and siding installation to be able to give a good review. they completed a new roof and siding installation 11/23. Immediately after installation day I had to have someone come out to re-attach the AC J-box. The weeks after cleaning up nails, screws and trash left behind. Since installation I have had to call them at least 4 times to correct siding falling off, water intrusion around the windows due to moisture barrier not being installed per the manufacturer, facia falling off, and roof leak... read more

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Alex Wellman 
a month ago

Terrible company. If I could give 0 I would. Recommended from my insurance for a repair on my siding which happened in March. I signed a contract for them to fix it in June. Its now December and it is still not fixed. Every time I call I'm told I cancelled the service which never happened. They tell me they will call me back and they never do. Been doing this ad nasuem for 6 months and I finally got fed up when more wind came and did more damage to my house to their inaction. Do not waste your time or money with this company... read more

Kathryn Gomien's profile image
Kathryn Gomien 
2 months ago

Clint, AJ, Brennan and Jonah were very thorough and conscientious in their work to dry out our basement after a hot water heater leak. 

Frequently asked questions about 1st Call Disaster Services

How is 1st Call Disaster Services rated?

1st Call Disaster Services has a 4.5 star rating with 232 reviews. 

When is 1st Call Disaster Services open?

1st Call Disaster Services is open now. It is open 24/7. 

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