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1st Call Disaster Services

4.5

About this business

Property disaster is disastrous and emotionally unsettling. At 1st Call Disaster Services, our commitment is to helping you regain your sense of security while rebuilding your surroundings. We are licensed and insured, specializing in all areas of property damage mitigation and our promise is to do whatever it takes to help you get your life back in order as quickly as possible! 

Location details

7960 Kentucky Dr Suite 8, Ste 1, Florence, KY, 41042, United States

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4.5223 reviews
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Chris Kaas's profile image
Chris Kaas 
on Google
a week ago

1st Call Disaster services is a great company to work with. They were prompt in discussing the roof damage, preventing further damage, and resolving the water and potential mold issues quickly. I'd recommend them to anyone. 

Mark Hillebrand's profile image
Mark Hillebrand 
on Google
3 weeks ago

Returned home from a trip and was met with a partially flooded basement when our water heater pressure relief valve failed. We were referred to 1st call by our insurance for water mitigation and the soon to be set up restoration work. AJ and Brennan did a great job with water mitigation. They took care of some demo, removed wet damaged flooring and drywall, and set up the equipment to start the drying process. They came back each day to check the moisture levels until things were dry and the equipment could be removed. They ... read more

Mary Johnson's profile image
Mary Johnson 
on Google
3 weeks ago

Josh, Zack and Bronner were great. Good communication during the whole process and went out of there way to accommodate our schedules. 

Gina Pangallo's profile image
Gina Pangallo 
on Google
3 weeks ago

Thank you so much Brennan, Aj and Jonah ! they were there within an hour of our incident, beyond professional, nice and helpful. We really appreciate the hard work and quick communication and efforts to get the job done right . They also discovered an issue we hadn’t known about before they bought our house . They were all beyond helpful ! Thank you! 

H. G.'s profile image
H. G. 
on Google
4 weeks ago

Seeking a reliable contractor after water damage, I chose 1stCall two years ago, swayed by positive online reviews. Unfortunately, my experience was devastating. 1stCall delivered exceptionally poor-quality work, using substandard materials and failing to meet critical building standards. They neglected to arrange mandatory city inspections, resulting in their work being condemned. The nightmare escalated when they abruptly walked off the job, leaving my home unfinished and me to endure two years of hotel living. Their breac... read more

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Frequently asked questions about 1st Call Disaster Services

How is 1st Call Disaster Services rated?

1st Call Disaster Services has a 4.5 star rating with 223 reviews. 

When is 1st Call Disaster Services open?

1st Call Disaster Services is open now. It is open 24/7. 

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