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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Incorrect Sales Tax Calculated The sales person was great, but I am livid at Hyundai right now. My sales tax was apparently calculated incorrectly at the dealership and the monthly payment from Hyundai Motor Finance is not what I signed in the lease contract (higher of course). I would not have signed this deal and now I am stuck in it (according to the Motor Finance person I spoke with). I will never get a Hyundai again, and nor will my husband. It is a shame because we are on our 4th Hyundai as a family. They lost a long t... read more
Julian Foldes was very attentive and did an excellent job. It was a pleasure to deal with him and look forward to having my car serviced at Eardhart.
Business response:
Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Julian and our team made such a great impression on you.We look forward to working with you or anyone you might send our way in the future. Mark Rushford General Manager mark.rushford@earnhardt.com
Drew Gabler Exceeded Our Expectations ! My husband & I have purchased and leased many cars over the years but our experience with Drew yesterday by far was the least stressful and smoothest vehicle transaction! He is a true professional who knows how to listen and respond appropriately to customer concerns and questions. This was our first Hyundai and he defintely solidified that it won't be our last! Thank you Drew for taking such good care of us, we appreciated your professionalism!
Business response:
Debbie and Eric, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Drew was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Mark Rushford General Manager mark.rushford@earnhardt.com
Tucson Lease I had an appointment with another salesperson who was not available and directed instead to John Cowen. Turned out to be my lucky day - he was super easy to work with and listened to my needs. I leased another Tuscon and love this one even more than my first one!
Business response:
Jody, we appreciate you taking time to leave us a great review! We are pleased to hear John did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Mark Rushford General Manager mark.rushford@earnhardt.com
Great experience! Thank you for everything. We are very pleased. Paulo spent a lot of time answering all of our questions and addressing our concerns. We felt very at home with the entire crew there. Everyone was friendly and helpful in the process.
Business response:
Thanks so much for the wonderful compliments!! We couldn't be more pleased to hear ourselves described as friendly and helpful. We hope you enjoy your visit and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Mark Rushford General Manager mark.rushford@earnhardt.com
2016 Hyundai I was very satisfied with the service and professionalism of Mr. Cowan. I would highly recommend his services when car shopping. Would return. Finished with review.
Business response:
Thank you so much for your feedback, Michael. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staffs. Please let us know if we can ever help you in the future. Mark Rushford General Manager mark.rushford@earnhardt.com
Shannon Berkman Nicole was perfect. I am in sales and I believe you can achieve the same production if you are calm, cool, and collected. I deal with all types of clients and I am the highest producing agent at my company. My demeanor is like Nicole and I get the job done! Knowledge is power but it can be delivered in a classy and mindful way. I purchased the car for my son's 16th birthday. It is a memory he will never forget!
Business response:
Thanks for your outstanding review! We're glad to hear that our team was knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mark Rushford General Manager mark.rushford@earnhardt.com
AFTER PURCHASE SALES PERSONEL WERE KNOWLEDGABLE, DIRECT, HONEST, FORTHRIGHT, AND GENERALLY VERY HELPFUL. ITS THE BEST AUTO DEALER EXPERIENCE I HAVE EVER HAD. DREW GABLER IS AN OUTSTANDING REPRESENTATIVE FOR EARNHART AND HYUNDAI.
Business response:
On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Drew is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Mark Rushford General Manager mark.rushford@earnhardt.com
Bill Johnson-great salesman We were only there to look, but had the luck of meeting Bill, our salesman. He listened to our needs and wants. He found the exact vehicle that we wanted. We'd been looking and pricing the same vehicle for almost a year. Bill was able to work our deal without any stress at all. We signed and drive away....painless. I would highly recommend Bill and the dealership. Even Ben in the service department is awesome!
Business response:
Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Don't hesitate to reach out if you have any further questions or needs. Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open tomorrow at 7:00 a.m.
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