123 Refills

Sara Woodyard 

on Google

a month ago

I wish I had the foresight to check reviews before buying. I was sent the blatantly wrong cartridge type despite the numbers matching on the cartridges. I submitted a refund request today. I'm reading on other reviews that they don'y issue refunds if the product is opened. My question is how in the hell can you know you have the wrong product UNLESS you open it? Seems pretty scummy to me. I will update this review if they come through 

Bradley Johnson 

on Google

4 months ago

I emailed customer service twice and left phone messages twice and never got a reply. I won’t by from them again. 

melissa stevenson 

on Google

11 months ago

I had the worst experience with this company. I purchased HP ink refills that did not come with chips. When I transferred the chip from my old cartridges, their product didn't work. When I called to ask for a refund, one representative advised me to try all five of the products I ordered. Thankfully, I didn't follow that advice. The next representative informed me that opened products cannot be returned. As a result, I was only able to return three unopened items, but I had to pay for the shipping myself. They issued me a st... read more

Florence Gottmann 

on Google

a year ago

I only order 2 times with this company and have 2 times problem with shipping. Don't order from them !!!!! 

Paula Render 

on Google

a year ago

Products don't work and they make the return process very difficult. I used their product selector to choose the products to buy, but my printer (HP Inspire 7900e) rejected them. I called for assistance, and they tried troubleshooting but couldn't make them work. I was told that sometimes you just have to use some "TLC" with remanufactured products (even though, as noted, they couldn't make these work). They said they would refund my purchase, but I have asked how to return them and gotten no response. I realized today that ... read more