1-800-PACK-RAT

Tim Morrone 

on Google

3 weeks ago

I really appreciate all the support Clayton gave us, both on delivery and puck of the pods. He placed them just where we wanted them and went out of his way to insure it was Wright. Please thank him from us! 

Alexander Ballard 

on Google

4 weeks ago

Moving with 1-800-PACKRAT has been a great experience. I moved from WA to ID, rented two 16' containers, had them stored for 2 months, then delivered to our new home. Our schedule changed a lot, but every time I had to call to change something the people on the phone were helpful, friendly, and accommodating. The people who dropped off and picked up the containers were just the same. Special shout out to Marcus and Destiny. 10/10 would use again (but hope I don't have to move again anytime soon lol). 

Elliott Mcabee 

on Google

a year ago

My elderly father in law used this company. They missed the original scheduled pickup date. Never called him to let him know when they would truly arrive. In-laws had to keep the travel schedule. Finally got a call.Container overweight, now customer service calling them with automated system leaving them on hold for hours. Finally got a human on the phone. No resolution or compensation. In-laws. Have to fly back to get the weight right. 

Gaby Nichols 

on Google

a year ago

We moved from Idaho to Georgia in September using them. When we moved we didn’t have an address, but we knew which city we’d be in. The rep I scheduled with told me that they delivered to that city and the surrounding areas so it wouldn’t be an issue. The end of October we got a house and I went to call to schedule a delivery and they told me my address wasn’t serviceable and I was going to have to come unpack the packrat, repack it onto a trailer, U-Haul, or whatever I needed to and they’d set it out for us to do so. The zi... read more

paris frederick 

on Google

a year ago

Heads up that the quote has fine print to fluctuate based on "gas prices" so for 1 x 16 ft container it was $500 more than quoted once picked up. I wish they would be accurate on quoting on the front end. The container was picked up on the proper date, but then went to the facility to sit for a week and a half. We then got a call it hadn't been assigned to a truck for whatever reason and the delivery was 1 week late from the "10 day transport " quote. I will say all customer service reps were nice but that doesn't change the... read more