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1-800-PACK-RAT
- Movers
- Austin, TX
About this business
1-800-PACK-RAT is the portable storage container and moving company that makes moving and storing your stuff in the Austin, TX area simple. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination.
Location details
9101 Wall St Suite 1200, Austin, TX 78754, Austin, TX, 78754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:30 a.m. to 6:30 p.m. |
EXCELLENT COMMUNICATION THROUGHOUT THE PROCESS! Pack Rat dropped off pod on time, picked up and stored for us and then redelivered on time as planned. Terrance was tremendous and helpful when placing the pod in a convenient location for us in not the easiest location. Highly recommend the Pack Rat team!
I got a 1-800 Pack Rat in May, and it was quick and convenient for moving! They were able to help me out on short notice after another shipping container company canceled on me last minute.
Do not use them or Zippy Shell. You are put on hold for over 30 min every time you call. My experience was horrible. They would not call back and customer service does not care. I hired them for a long distance move and they hire out companies. I paid for 3 guys for 3 hours and got 2 guys for 1.5 hours and all they did was put my belongings in the garage. One guy was homeless and so dirty I would not allow him in my home and ended up moving my belongings including my king size bed myself. Customer service did not care and to... read more
I had a great experience with PackRat Georgetown location! They were incredibly flexible and accommodating when I had to make a last-minute change to my container pickup. The warehouse staff and drivers were all super friendly, professional, and made the process stress-free. I really appreciated their willingness to work with my schedule and go the extra mile to help. Highly recommend PackRat Georgetown for their outstanding service and great team!
I would strongly caution anyone considering 1-800-PACK-RAT. I used them to move materials from my showroom and purchased their insurance specifically because the rep assured me it would cover any damage that occurred during the move. I even asked detailed questions about how to properly pack everything, and the rep explained how the units stay level (“straight up and over”) so items wouldn’t shift or fall. Despite following their instructions, I ended up with over $10,000 in damages to quartz countertops, kitchen cabinets, a... read more
Frequently asked questions about 1-800-PACK-RAT
How is 1-800-PACK-RAT rated?
1-800-PACK-RAT has a 3.2 star rating with 111 reviews.
When is 1-800-PACK-RAT open?
1-800-PACK-RAT is closed now. It will open tomorrow at 8:00 a.m.
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