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Zwilling Henckels
- Contractors
- Burnaby, BC
About this business
Location details
4700 Kingsway, Burnaby, BC, V5H 4N2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Staff were informative and assisted us to find matching pieces to our set.
Some staff are helpful but certain staff are not nice or sympathetic. I bought a knife block during boxing day sale just yesterday, and found out that there's a chip in it as soon as I got home. Came back today to exchange it, but they didn't have stock. The easiest thing would have been for them to order one in for me from a different location, and do a one for one exchange. But the lady today wasn't very nice about it and said it would take over 2 weeks (and it showed that she didn't want to order it), then if it was no lo... read more
Dropped by on Boxing Day, selection was very limited and deals were not appealing either. We purchased online instead. We bought a non-stick frypan, which only lasted 6 months, and the coating started peeling off. We have used Zwilling’a pans for almost a decade, and their deteriorated quality pushed us towards stainless kitchenware.
Poor customer service. They don't support you in return and refund and they sell non-working devices online. Don't buy from them.
Do not fall for Zwilling’s marketing. My knife rusted in less than a year. Zwilling’s answer is that that happens as a result of exposure to water, grease or salt. I, like almost all of you, have had stainless steel items in my kitchen, such as spoons and forks, that have not rusted by exposure to water, salt or grease.
Frequently asked questions about Zwilling Henckels
How is Zwilling Henckels rated?
Zwilling Henckels has a 3.5 star rating with 108 reviews.
When is Zwilling Henckels open?
Zwilling Henckels is open now. It will close at 7:00 p.m.
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