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Zumiez
- Clothing Rental
- Austin, TX
About this business
Location details
2901 S Capital of Texas Hwy, Ste H14, Austin, TX, 78746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I Really love this store! I go to Zumiez every time I am in the mall. Their staffs have gave me the best help I could have ever asked for! I am also really hoping for a job here at some point so please email me (mattys344@gmail.com). Thank you!
Horrible expierences at the zumiez in mayfair mall. I found the young staff to be rude and intrusive. I saw no older management in the store and i found the staff to be childish. also from previous expierences the staff has always been all in the way, they are constantly standing over shoulders and watching everything that is even moved. felt like they were on the look out for shoplifters every second and it just made me uncomfortable. remove the young lady with the short black hair, she was expessially the worst..
Great selection in clothing but when I tried the fitting room, I asked this young teenager to try on in the fitting room and she told me "you need to leave your purse outside the room." I didn't have anybody shopping with me so nobody could hold it. That is illegal and shall not be allowed. She is basically asking me if I want to keep my identification and money/credit card out so somebody could easily take it since she was at the cash register. ARE YOU SERIOUS? That's the dumbest thing I've ever expierienced at Zumiez. And ... read more
Jeremiah, I apologize for any issues you've previously had. While I am sure it has been frustrating to be questioned that is not in our training or any of my managements training to guilt you into not returning items. I do encourage staff to determine if there was an issue regarding your item so we can fix it. Our training also does not include pushing customers until they buy products. My employees are all in training to ensure the best experience for everyone. I have never heard of this situation or any of the others for t... read more
went to zumiez in seaside or this morning. the front door was unlocked so i walked in looking for a pair of shoes with my 2 year old in my arms . was looking for shoes for 5 mins before both employees even noticed i was there. told me to come back later. said really you open in 10 mins im just looking for a new pair of shoes walked here with my son. he laughed at me and told me to wait outside and he will let me in in 15 mins. I was like can i just look around? he said no go wait outside with your son and laughed about it. I... read more
I actually hate going into this store even though I like some of the products. I believe in local shopping to keep business in the valley lucrative, but they don't allow normal people that just want to shop and be treated with respect do this. The employees are overbearing, loud and won't leave you alone even though you tell them you don't need help. I thought at first it was one or two certain employees but I've actually heard a "Manager" train the employees to push customers right when they walk in the door and to push the... read more
the guys in this zumiez were pretty chill at first then they were just pretty mean and made fun of me and my friend because we had a different idea on somthing when the old manager was there it was ok chris that guy was awsome now this store is just mean i dont know if ill shop there anymore those guys are just jerk the products are great though but they are to expensive vans accros the hall have the same things just lower cost
Best customer service EVER, Gavin and Ian went above and beyond and are super nice and pretty HOT! I will always shop there
Frequently asked questions about Zumiez
How is Zumiez rated?
Zumiez has a 4.1 star rating with 139 reviews.
When is Zumiez open?
Zumiez is open now. It will close at 9:00 p.m.
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