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Zips Dry Cleaners
- Dry Cleaning
- Baltimore, MD
About this business
ZIPS truly is "The Real Deal." We are committed to quality dry cleaning at unbeatable prices. Customer satisfaction and convenience are our top priorities. At ZIPS we dry clean any garment at the one low price of $2.29. Our "In by 9, Out by 5" pledge promises same-day service that fits with your busy schedule. Just drop off your garments before 9 a.m. and we'll be sure to have them ready by 5 p.m, no extra charge! Not to mention, our quality is the same as that of full-price dry cleaners, but at a cost of less than 50% of th... read more
Location details
707 Washington Blvd, Baltimore, MD, 21230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jayden is an excellent customer service representative. He’s always has a smile for you and he’s very professional.
Don’t go here if you want to receive your clothes the way you dropped it off. Not only will it be your fault that they ruined it with ink and put holes in your clothes, but then the general manager will talk to you like you’re a complete idiot and he’s doing a drive by. He won’t even stop walking away as he’s talking because you know, you’re beneath him and all. They will also just write on the receipt “not us” as that is going to really appease a customer. They love to waste your time and gas and send you through loops and ... read more
Business response:
Hi Lois, we're very sorry to hear about the concerns you've had at our ZIPS in Baltimore. We have forwarded your review to the owner and manager of the store so that they can look into this further. Would you mind sending us a direct message with the phone number associated with your ZIPS account and the best contact number to reach you at?
They didn't tell me they couldn't alter my pants and didn't tell me for a week so once I came to pick up my pants, the dude told me it was too much trouble. He also went on to say that if I had paid him 25 he would go through the trouble. So I ask well wat if I pay u more now to do that then he said, "ur mixing up my words". What the hell is up with how you guys run business? I want to speak to someone. I'm pissed.
Business response:
Hi Kemet, we're sorry to hear about the negative experience you had at our Baltimore ZIPS. Please send us a direct message with the phone number associated with your ZIPS account and the best contact number to reach you. We will get you in touch with the store management to further discuss this issue.
I took my clothes in on AUGUST 16, when I went to pick them up they lost one of my shirts. The dude at the front counter gave me a "special ticket" and said he will call me tomorrow regarding my shirt. Ofcourse, I never recieved a call. So I went into the store on AUGUST 21, now they talking about we have until SEPTEMBER 21 to find your item. So why was this not communicated to me before. Now everytime I go into the store the manager gives that same line, no we have not found it we have until September 21. I guess on Septemb... read more
Frequently asked questions about Zips Dry Cleaners
How is Zips Dry Cleaners rated?
Zips Dry Cleaners has a 4.5 star rating with 779 reviews.
When is Zips Dry Cleaners open?
Zips Dry Cleaners is open now. It will close at 6:00 p.m.
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