Zipcar

Narly Ichikawa 

on Google

3 years ago

I booked zip car 1 month ahead for my son's doctor appointment. When I come to pick the car, the car wasn't there!! I call zipcar representative and tell about this matter. The representative advised me to take Lyft and send me email that they will refund my zipcar and also reimburse the lyft fee. However, now already almost a month and they did not reimburse lyft that I use to go and back from doctor office. Their reason is because the Lyft is more expensive than the zipcar reservation. I know that! And thats exactly why i ... read more

shubham jain (Shubham Jain) 

on Google

3 years ago

My friend Amruta she book a car from zip car for a day and it was a confirmed booking. Now the customer before did not come on time to return and the zip car instead of getting us new car from near by pickup location says we will refund you. But as a service provider they should understand that’s it’s a confirmed booking they need to arrange a new car for me I have booked for day that means I have other important things also lined up with that. It’s just not you give refund and charge other person fine. I have lost my time a... read more

Kapil Gautam 

on Google

3 years ago

It is a pretty good service and the car information is provided in the application. The doors are controlled with application and there is a zip card to pay for gas.