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Zerorez
- Home Services
- Smyrna, GA
About this business
Location details
1868 Old Concord Rd, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The Worst Experience. Was quoted $315 on the phone. Gets to the house and states that quote was wrong on the phone, and one room is bigger thus the need to add extra. No big. Charges me $400. There is no mathematical sense to this. Does use tape measure. Just eyes it and sets price at what he sees fit. Call zerorez and they give me the run around, "Oh she's out of office" "You can email him". This is your classic bait and switch company. Offers the lowest then proceeds to charge you higher. Knows you won't fight it cause the... read more
They showed up on time as expected. Very upset on the pricing - they kept adding on costs for the smallest things. I believe they would cover up to 250SqFt per room. We have three small bedrooms (11x11) with a very small walk-in (if you want to consider it a walk-in) and we were charged an added fee. We have a larger guest room that the builders showed a smaller SqFt than what they estimated and they added another fee. Finally, they asked for a tip - this is the 1st I've had a company that came to a house to provide a servic... read more
STANLEY STEAMER I’m coming back! I had a terrible experience with Zerorez!! They didn’t do a good job of getting my carpet cleaned thoroughly and convinced me I needed an extra service that I saw no benefit. I was offered a re-service with a Quality Lead Technician and a regular service technician showed up asking “how can I help out”. He spot cleaned the carpet and left without letting me he was done. I looked out the window and his truck was gone. Thankfully, my carpet looked better than the job the first technician did. D... read more
We had a terrible experience with Zerorez. We had them come clean some carpet in a house we were about to move into. They asked me to sign a zerorez challenge before they began (not explaining that if we weren’t happy with the results, they would not be responsible to come back). They told me, over the phone, that the carpet was in good condition with a few spots that had heavy traffic. Later I read in their receipt description that they informed me that the carpet should be replaced, which they did not. When they were finis... read more
Great job.
Frequently asked questions about Zerorez
How is Zerorez rated?
Zerorez has a 4.9 star rating with 2,963 reviews.
When is Zerorez open?
Zerorez is open now. It will close at 5:00 p.m.
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