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Zerorez
- Home Services
- Carlsbad, CA
About this business
Location details
2870 Whiptail Loop E Suite 216A, Carlsbad, CA, 92010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I researched their product and thought I would give them a try. I went to their website and selected the special they were having. I viewed and agreed to their pricing, but when I went to schedule the service there was a surprise "Service Fee" of $24.00 added to the bill. As I am viewing the invoice a nice agent from the company called me. When I asked about the fee she said it is applied to all orders and is mentioned in the disclaimers. NO THANKS, I will not do business that way. Show me the fees upfront , who knows what o... read more
These guys do not stand behind their work. Please see a ring left over after their spot treatment. This is after they charged over $500 dollars for carpet cleaning! I did not realize their guarantee was only for 30 days. I was busy with my parents surgeries and travel to call them back about it. When I called them 90 days later - they want to charge $89 to come back and take care of it. Okay I realize it’s 90 days and not 30 days but another $89 to take care of something that was not done properly to begin with?!
Why this half-clean, streak nonsense here? Half my high-traffic walkway came clean but the other half didn’t? Yeah right. And what’s with the weird spot? Nothing weird was spilled there. You know why that’s there, now? That’s where the guy put down his cleaner bottle and apparently it leaked and now I have a tiny little extra-clean “v” right in my main walkway, right where apparently it wouldn’t come clean…right next to where it did…I guess…and now I’m stuck with this weird streak here on the walkway to the restroom my guest... read more
I have used your Zerorez to clean carpets from my rentals. And they did an excellent job. I delivered three area rugs to them from my home. I don’t think they were even cleaned. One of them had pet urine and they said they were going to do a treatment for that on both the top and bottom. When I went to pick them up, they looked the same as when I dropped them off. There was still a stain on the big one and it still smelled of urine. Then I find out that they did the pet treatment on the wrong rug. So they said they would red... read more
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Frequently asked questions about Zerorez
How is Zerorez rated?
Zerorez has a 4.9 star rating with 1,204 reviews.
When is Zerorez open?
Zerorez is open now. It will close at 6:00 p.m.
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