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Zaxby's Chicken Fingers & Buffalo Wings

4.0

About this business

Location details

1420 N Germantown Pkwy, Cordova, TN 38016, Cordova, TN, 38016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,162 reviews
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Ryan Adams's profile image
Ryan Adams 
3 weeks ago

Every time I go to this place and buy the chicken loaded fries, either 2 of them's right. And one of them's wrong or 2 of them's wrong and 1 of them's right. I just spent $50 today, and then neither one of them, all 3 of them was messed up in there. And then if you try to say something to Em, they just act really, really hateful to you, and don't do nothing about it, this place is the sorriest place I've ever seen in everything. 

Briana's profile image
Briana 
a month ago

Extremely disappointed with my experience at this Zaxby’s. The customer service was unacceptable from start to finish. It took an unreasonable amount of time for someone to take my order, and when my food finally came out, the order was wrong. What made it even more frustrating is that my order was wrong twice.On top of the long wait and repeated mistakes, the attitude from the staff was not welcoming or professional. I understand that mistakes happen, but the way the situation was handled made the entire experience much wor... read more

Sonja Forte's profile image
Sonja Forte 
a month ago
Tam Tam's profile image
Tam Tam 
a month ago

Today I ordered 20 wings sadly EACH & EVERY WING had tons of feathers on them. I called the restaurant spoke with a guy that claimed he was the manger he didn’t have a CARE in the world his response was the wings are coming from the manufacturing company like that and he would speak with the general manager. He didn’t apologize or anything ! This is ABSOLUTELY GROSS and I’m sure him nor the general manager wouldn’t eat this ever. I’ve had a few bad experiences at this location I will NOT be back. 

Erin's profile image
Erin 
a month ago

When ordering my drink the lady paused and said “Well our drinks are flat, you still want it?” In what world would I want a flat drink? In what world is customer service acceptable to have an attitude with a paying customer over a mistake that’s on the employee to fix?????? No I don’t want a flat drink, so I said no. There was no apology no attempt at a refund nothing so I paid for a drink I just didn’t get. Also didn’t get the correct sauces I paid for! Couldn’t get a receipt as the girl just walked away from the window and... read more

Frequently asked questions about Zaxby's Chicken Fingers & Buffalo Wings

How is Zaxby's Chicken Fingers & Buffalo Wings rated?

Zaxby's Chicken Fingers & Buffalo Wings has a 4 star rating with 1,162 reviews. 

When is Zaxby's Chicken Fingers & Buffalo Wings open?

Zaxby's Chicken Fingers & Buffalo Wings is closed now. It will open at 9:00 a.m. 

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