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Zaxby's
- Chicken Shop
- Brooksville, FL
About this business
Location details
837 S Broad St, Brooksville, FL 34601, Brooksville, FL, 34601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The girl "JoJo" who was taking the counter orders was rude and needs to be schooled on customer service. I placed an app order two hours prior to arriving at 12:45. I gave JoJo my name, she said it wasn't ready. I mentioned to her that I placed the order 2 hours ago, her response was there was a lot more customers ahead of me. I said the customers you're referring to were not there 2 hours ago when I placed my order. She ignored me and took the next customer. No apologies were offered. Had to wait 20 minutes for my order. Wh... read more
I ordered the large meal at Zaxby’s, but I noticed the portion sizes weren’t consistent. The person I was with got noticeably more fries, even though we both ordered the same large meal. It’s a bit disappointing since the portion size should be the same for both. Please make sure the servings are even next time — consistency really matters for customers.
Customer service is horrible. Full of high-school students with nasty attitudes, a constant repeat of your order just to get it wrong. The manager attitude was horrible as well and the food is always cold. This place needs to be shut down until they can get more sophisticated and well mannered staff
Frequently asked questions about Zaxby's
How is Zaxby's rated?
Zaxby's has a 3.9 star rating with 387 reviews.
When is Zaxby's open?
Zaxby's is closed now. It will open tomorrow at 10:00 a.m.
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