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Zales

4.5

About this business

Location details

400 Ernest W Barrett Pkwy NW Suite 232, Kennesaw, GA, 30144, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.5175 reviews
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Lisa Willis's profile image
Lisa Willis 
on Google
a week ago

We wanted to take the opportunity to give UG and Kevin a HUGE SHOUTOUT at the Town center mall store. They went Above and beyond to help me and my husband. We can’t say enough good things about them. Need more people like this around. Thanks again for all your help and support and just overall kindness. 

Richard Shellhorse's profile image
Richard Shellhorse 
on Google
3 weeks ago

Thank you so much Kevin and Natasha for the excellent customer service! 

Matthew Avery's profile image
Matthew Avery 
on Google
3 weeks ago

Craftsmanship on the jewelry is cheap and lazy. A diamond fell out, sent back for replacement, took 2 weeks to get it back, not even a week later another diamond falls out. I asked for my money back due to poor quality and they told me it wasn’t an option. They found a way to convince my wife to spend more money to get something else instead of giving me a refund. The beautiful gift I spent my hard earned money on is now tainted with a bad experience and we don’t even have the original ring I picked out for her. Zales, you h... read more

Mia Alexander's profile image
Mia Alexander 
on Google
a month ago

My boyfriend and I got engaged on Valentine’s day! We ended up going to Zales to get a ring, and Cat helped us. She was so kind and extremely sweet and patient as we tried on different rings and picked what was best for us. The ring is GORGEOUS and me and my fiancé had an amazing experience. 

Agent Lewis's profile image
Agent Lewis 
on Google
2 months ago

6 time we had to order our rings properly and yet they have failed communications with us, failed to assign the right rings size, and failed to help me and my girlfriend to give us our identical engagement rings. I'm not waisting my time with the BS they kept giving is even if they keep saying they are sorry but they aren't doing their jobs. Those who are going through same thing, you have my sympathy because we should have to have continuous problems trying to get special rings with the right size. Please don't waist your t... read more

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Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.5 star rating with 175 reviews. 

When is Zales open?

Zales is open now. It will close at 9:00 p.m.  

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