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Zales
- Consumer Goods
- Hickory, NC
About this business
Location details
1960 US Hwy 70 SE, Hickory, NC, 28602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Extremely disappointed in the costumer service. I went in to look for a ring as a gift, I found one that I was wanting and told the lady working with me the ring I was wanting. She was rushing me and encouraging me to buy an $800 ring which was far out of my price range and the ring she kept showing wasn’t even what I wanted. After she got the ring I was wanting, she told me the price was $300. That was fine but then she kept adding “fees” and “warranty” that I did not ask for bringing the price to $500. She did not ask if I... read more
Wonderful location, the Zales rep that helped with my wedding ring purchase was amazing! We also got it back very quickly after sizing, much sooner than projected. It was all around a great experience and I will definitely be returning!
Mrs. Jamie and Mrs. Debra, are wonderful they will help you and guide you through everything, you can tell that they love their job, and you always feel so welcome coming into the store.
My experience has been great each time I visit!! Jamie and Deborah are always so helpful!! They are patient and so very kind! They don’t judge you based on your appearance or what you can afford, but they seek to make you smile and enjoy the moment!!! 10/10 recommend Zales in Valley Hills Mall!
We had purchased a ring at another zales store and had lots of issues. Jamie worked hard to get us all things fixed and done quickly!
Frequently asked questions about Zales
How is Zales rated?
Zales has a 4.8 star rating with 210 reviews.
When is Zales open?
Zales is closed now. It will open at 11:00 a.m.
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