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Zales

4.3

About this business

Location details

1850 Apple Blossom Dr Ste. N141, Ste 24, Winchester, VA, 22601, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.378 reviews
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Josh Whetzel's profile image
Josh Whetzel 
on Google
5 days ago

Update: Store staff does not actually care about their customers. I had to get on customer support to find out that only 16 hours after my special order replacement was ordered, it was declined. So it wasn't canceled on 9/12 but on 8/12. Absolutely ridiculous. I was NEVER contacted regarding this and it is completely unacceptable that a month and a half went by and I was never contacted and had to go in and find out for myself that it was canceled. So, when I went in two weeks after the replacement order to check on the stat... read more

Rhonda Dehaven's profile image
Rhonda Dehaven 
on Google
3 weeks ago

Always friendly and very customer oriented. Had an issue with my phone number being in the system for my ring warranty and the lady was able to fix the issue promptly. 

Peggy Ushman's profile image
Peggy Ushman 
on Google
a month ago

Beautiful jewelry, super helpful salespeople who don’t hover. I love shopping at Zales. 

Amber Parsons's profile image
Amber Parsons 
on Google
a month ago

Very friendly helpful and knowledgeable, iti doesn’t get any better than that! 

Kristin Merritt's profile image
Kristin Merritt 
on Google
a month ago
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Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.3 star rating with 78 reviews. 

When is Zales open?

Zales is open now. It will close at 8:00 p.m.  

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