Zales

A Swa 

on Google

a day ago

Terrible customer service. Arrived at the store and no one greeted us. Then we waited for over 10 minutes while the two service reps were with other people, with no acknowledgment of our presence. Highly inconsiderate. 

ded dragon 

on Google

4 weeks ago

Hailey was incredible. Helpful without being pushy. Knowledgeable about the product and very perceptive. She found the perfect wedding band to go with the engagement ring on the first try. We've been getting a lot of compliments. Would recommend the Fox River Mall Zales experience to anyone. 

Anthony Svec 

on Google

a month ago

Great service ! Super friendly ! 

Lee 

on Google

a month ago

Bought a ring back in May, didn’t fit. Had to return it. For me to return it, I had to purchase a new ring and because I bought it during a sale, they didn’t honor the sale price. Bought the new ring, got it in June. Guess what, it’s broken. For me to exchange it, I have to purchase a new ring with a new warranty. Once the new ring arrives, then I would receive my refund for the new ring I purchased. Make it make sense?!? There is no point in the warranty. Won’t be returning. Save yourself the headache. Kesslers is down the ... read more

Krysta S 

on Google

3 months ago

The ladies working 6/19, took excellent care of me. They made my plumeria shine again, and were very happy to help me even though I didn't purchase my plumeria from Zales.