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Zales
- Consumer Goods
- Durham, NC
About this business
Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.
Location details
6910 Fayetteville Rd Suite 185, #185, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I was hesitant to leave a review since I’m someone who has been in customer service for over 10 years, however my experience with the Zales at Southpoint mall has been very disappointing. While purchasing the products everyone was super nice. However after that i was treated like an inconvenience. I requested custom work be done, i was told id receive a call in a few days regarding cost… never happened. I tracked the cost and progress via the email link they sent. Whatever not a huge deal, weeks go by and then i finally rece... read more
Thank you to Dre for your wonderful customer service and support after a diamond fell out of a ring I had recently purchased! Ask for Dre when you visit this location and you’ll be in great hands!
Jessica and Dre went above and beyond in helping us with our jewelry cleaning and inspections. They were kind and patient when we lacked paperwork, helping us figure it all out. Five stars for sure!
Frequently asked questions about Zales
How is Zales rated?
Zales has a 4.5 star rating with 263 reviews.
When is Zales open?
Zales is closed now. It will open at 11:00 a.m.
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