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Zales

4.2

About this business

Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches. 

Location details

550 Chicago Ridge Mall, Chicago Ridge, IL, 60415, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.2213 reviews
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Shaina Solorzano's profile image
Shaina Solorzano 
on Google
3 days ago

I Met Elisa and she was so Polite , very helpful, very Knowledgeable and made my 1st Time experience very comfortable and pleasant! I went in a second time and again Elisa exceeded my expectations in customer Service, Zales you now have a forever customer Thanks to Elisa! 

Eve Vega's profile image
Eve Vega 
on Google
a week ago

Terrible customer service. Called for an item lookup and lady on the phone quickly told me to call back later cause it was busy but was able to pick up the phone. Then when I proceed to tell her it shouldn’t take that long to press in a couple numbers in the pos system she had given me false information on the piece I was looking for. Told me they didn’t have it in stock but when I ask what the item is she tells me the wrong item cause she didn’t wanna type the item number in. Then proceed to hang up on me, last words she sa... read more

rochester Gaston's profile image
rochester Gaston 
on Google
a week ago

Kholoud was very helpful and she took all the time I needed to get what I needed to get done with my ring! 

marc nelson's profile image
marc nelson 
on Google
4 weeks ago

Amazing customer service. Really appreciate Jenn. She made the experience very pleasant. 

Francisco Chavez's profile image
Francisco Chavez 
on Google
4 weeks ago

Great service ! Kholoud 

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Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.2 star rating with 213 reviews. 

When is Zales open?

Zales is closed now. It will open tomorrow at 10:00 a.m. 

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