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Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.
550 Chicago Ridge Mall, Chicago Ridge, IL, 60415, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 7:00 p.m. | |
Tue | 11:00 a.m. to 7:00 p.m. | |
Wed | 11:00 a.m. to 7:00 p.m. | |
Thu | 11:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
I Met Elisa and she was so Polite , very helpful, very Knowledgeable and made my 1st Time experience very comfortable and pleasant! I went in a second time and again Elisa exceeded my expectations in customer Service, Zales you now have a forever customer Thanks to Elisa!
Terrible customer service. Called for an item lookup and lady on the phone quickly told me to call back later cause it was busy but was able to pick up the phone. Then when I proceed to tell her it shouldn’t take that long to press in a couple numbers in the pos system she had given me false information on the piece I was looking for. Told me they didn’t have it in stock but when I ask what the item is she tells me the wrong item cause she didn’t wanna type the item number in. Then proceed to hang up on me, last words she sa... read more
Kholoud was very helpful and she took all the time I needed to get what I needed to get done with my ring!
Amazing customer service. Really appreciate Jenn. She made the experience very pleasant.
Great service ! Kholoud
Zales has a 4.2 star rating with 213 reviews.
Zales is closed now. It will open tomorrow at 10:00 a.m.
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