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Zales

4.5

About this business

Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches. 

Location details

2655 Richmond Ave Ste. 2558, Staten Island, NY, 10314, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.579 reviews
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Heather's profile image
Heather 
on Google
a week ago

I went in yesterday to have my ring inspected and cleaned. I have had a few bad experiences here with staff in the years that I have been having my ring inspected. Rudeness, and lack of a smile, assistance or knowledge. David was a new face there, and what a breath of FRESH air. He was a COMPLETE gentleman! He greeting me with a smile and assisted in the process. He cleaned my ring like it has NEVER been cleaned before at Zales. I had to ask his name so I could write this review. I'm not sure of his position with the company... read more

Ricardo Rivera's profile image
Ricardo Rivera 
on Google
2 weeks ago

Jessica and Angela were very helpful and patient with us. Professional customer service and took care of all our needs. Explained any questions I had as well as super polite. I would recommend them again and loved visiting the store!! <3 

Hellen Perez's profile image
Hellen Perez 
on Google
3 weeks ago

Jessica was wonderful!! She provided excellent customer service and very professional. Angela was also very wonderful and excellent. The environment that both Angela and Jessica provided was very inviting and welcoming. 

Leslye Avila's profile image
Leslye Avila 
on Google
3 weeks ago

Angela was very helpful and friendly, helped with our warranty item exchange and took her time to help me find the right item. 

Angela Padilla's profile image
Angela Padilla 
on Google
3 weeks ago

This store has amazing customer service. 

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Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.5 star rating with 79 reviews. 

When is Zales open?

Zales is closed now. It will open at 11:00 a.m. 

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