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Zales

4.8

About this business

Zales Jewelers has been America's diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches. 

Location details

1 N Galleria Dr Ste. A219, Middletown, NY, 10941, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8597 reviews
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Patricia Bell's profile image
Patricia Bell 
on Google
2 days ago

Today August 19th 2025 I had appointment with LisaVera on a prior transaction, Lisa was patient and a very knowledgeably with the different birth stones putting them together she was able to help me to return one transaction and put together a new transaction and pay for it, thank you very much Lisa I appreciate your help and the time you spent helping me she is the best. 

sterlingbadge's profile image
sterlingbadge 
on Google
4 days ago

My aunt bought a custom ring. She was on hospice. She wanted to give this ring to my mom but we got it and the engravings were wrong after 2 weeks of waiting. We send it back to get it fixed, then they tried to unchangeable the ring that was already paid for because the price went up. We paid for it, engraved was wrong then try they try to say we have to pay more money..we gave the the request of what we wanted. Screwed up and now we have to pay more money. My aunt passed She wanted to give her the ring. If they didn't screw... read more

DADDYSIR DADDYSIR's profile image
DADDYSIR DADDYSIR 
on Google
4 days ago

Was a great experience took time with both sides Asia was the customer service rep that helped us find our jewelry we was looking for I appreciate her time and her experience and her service 

Jonathan Tribiano's profile image
Jonathan Tribiano 
on Google
6 days ago

Great experience with Renee 

Domina Marrero's profile image
Domina Marrero 
on Google
a week ago

It was a great experience with Jessica she was so helpful patient and full of knowledge. 

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Frequently asked questions about Zales

How is Zales rated?

Zales has a 4.8 star rating with 597 reviews. 

When is Zales open?

Zales is open now. It will close at 7:00 p.m.  

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