Our experience with Yutka fence was outstanding! Our contact with the office staff (Jaime) was prompt and friendly. They let us know what the process would be to choose a fence and have it installed.
Tom came out and gave us information about the different fence styles and worked out a rough diagram on our lot of what we liked. He left us with the information and a rough estimate of the cost.
Once we decided on the details, Tom came out with a plat of our property and laid out the design while we walked our yard, showing us... read more
Yutka fence exceeded all of our expectations from start to finish. Jeff, the salesman, came out and walked our property with us. We explained an embarrassing situation of having problematic neighbors, the location of utility poles, existing fencing, the need for a gate in a tight space, etc. etc. He was patient, professional, understanding and set our minds at ease explaining the process, costs and everything in between, to get us where we wanted to be with regard to our project. The team was able to come out earlier than ex... read more
Yutka did an AWESOME job! From start to end, the staff were all professional and happy to help. Jeff took the time to explain everything and answer all questions we had. He was there every step of the way. The crew realized we had more yard than we thought we did and made sure the fence was going around everything that is ours. I was unable to get outside between job days due to work/weather to clean up dog messes, and the crew still worked from sun up to sun down to complete the fence. The office crew is just as great (Kale... read more
We contracted with Yutka Fence for a cedar privacy fence with a gate out the back as my parents are going to be moving in. It is amazing! The crew that came worked hard all day long and finished it in one go! It totally changes the look of my yard. I love it!
Everyone from Justin (who came out to measure and speak with us) to Nora in the office, was as helpful as could be.
It was everything we asked for and more. Thank you!
Business response:
Thank you for Zena entrusting us with your project and kind words. The team here at Yutka Fence are thrilled to hear such good feedback. Thank you for taking the time to share your experience with us. We count ourselves lucky for customers like you. Thanks again!
Terrible communication!!! Took our money then didn’t contact us until I called them, over 6 weeks. Install crew very good. Then they charged me for product and work they didn’t perform.
Business response:
I want to thank you and apologize on behalf of everyone at Yutka Fence. No matter how exceptional our team was working behind the scenes to secure the materials and adjust to the necessary changes with your permit, our failure to communicate through that process was unacceptable and left you with a poor experience. We are known for taking ownership and caring deeply about our customers. We will use your feedback to make us better and to ensure this doesn’t happen again.
have emailed several times with still no response.
Yeah they didn’t even work on my fence, but I was stuck at a gas station and two of their employees stopped to help me and my friend change our flat tire when we had no idea what we were doing. It was honestly the nicest thing ever, especially when no one else would help! These guys are so nice and I’d take a guess that means their customer service is excellent!
5 Star experience!
We have been thrilled with our entire experience with Yutka. Timely, friendly, polite, responsive, fair, and honest at every point in our process--from the salesman (Ken) to the women in the office to the installers. The quality of the install is a thing of beauty for sure, and the men worked efficiently as well as expertly. The site was neat and tidy upon their departure. We can recommend Yutka Fence wholeheartedly and without any reservations.
We can't give Yutka a higher praise. Everyone was caring, professional, respectful, took very good care of us and an absolute pleasure to work with. Our fence is more than we ever expected.
Google reviews (125)
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