You've Got Maids of Sherman Oaks

Cynthia T 

on BBB

a year ago

They couldn't clean properly the first time, I wouldn't let them back in to do it again charging $240.Three cleaning people to do a LIGHT cleaning job, no one has lived in the apartment since it was cleaned a month ago. Streaks left on the glass shower door and a mirror, dried leaves left on the patio (stating the area was inaccessible - NOT!), and they didn't even vacuum. I asked that they call me when they finished the job...never called. I spoke to one of the owners at Sherman ******* and he confirmed the lights and lock ... read more

Cynthia R 

on BBB

a year ago

They couldn't clean properly the first time, I wouldn't let them back in to do it again charging $240.Three cleaning people to do a LIGHT cleaning job, no one has lived in the apartment since it was cleaned a month ago. Streaks left on the glass shower door and a mirror, dried leaves left on the patio (stating the area was inaccessible - NOT!), and they didn't even vacuum. I asked that they call me when they finished the job...never called. I spoke to one of the owners at Sherman ******* and he confirmed the lights and lock ... read more

Gwyn S 

on BBB

a year ago

This company is nothing more than a SCAM. I recently arrived home after being HOSPITALIZED FOR 3 MONTHS, I advised them (********/*******/****** - they play games identifying themselves) of this as I discussed scheduling a cleaning of my home. My appt was on Friday 4/5, 3 women arrived 2 didn't speak English. One spoke broken *********** advised mgmt that THEY should advise the client WHO will be arriving, especially if there's a potential language barrier. I also explained during the scheduling of my appt what would need to... read more

Ryan M 

on BBB

3 years ago

My husband and I have used this cleaning service on two separate occasions. Both times in setting up the appointments for servicing, I had no issues with the representative that I spoke with. For our second, and final cleaning, we were expecting to have both bedrooms, both bathrooms, and the general living areas cleaned. I was quoted a price of $165, to which we verbally agreed. Upon completion of the cleaning services, we noted that one of the bedrooms was not cleaned. A day after our services were completed, we were cha... read more

Lisa S 

on BBB

4 years ago

I hired this company a week ago for a deep clean, then come every two weeks to maintain. I should have seen the "red flag" waving when they asked for my cc number to hold my appointment. I was told I would be charged if I did not cancel with in 24 hours, this is why they needed my cc#. Cesar quoted me $300-$350 depending how long they were here. $50 per person, per hour. 3 employees showed up, on time. It took them under 2 hours to deep clean my house. They did an awful job. I saw one employee scrubbing my oven, it was all s... read more