Young Lyon Floor and Home

carol nelson 

on Google

5 months ago

I had 4 rooms of carpet installed. I have had trouble of one kind or another with each and every room. It ranges from: transition/transition strips were wrong and needed replacement, rug cut too short for proper transition installation, rug not going all the way to the wall in 2 rooms and me the homeowner had to install floor trim when it wasn't there originally, bumps in the rug, not dealing with warranty in a timely or satisfactory manner. My friend used Coakley in Saranac Lake and had much more success. I will have to use... read more

Christina Anderson 

on Google

9 months ago

I purchased my carpet from Young Lyon because they were the only place that had what I wanted. My initial encounter with them was very poor, as I was ignored on my first 3 visits to the store, then had to call 4 times to get on the schedule to be measured, and another 3 calls to get on the install list. Fortunately, the end result is a lovely carpet. After all the hassles, Rich, the longest term employee, was kind and polite, heard me out regarding the troubles I encountered, and was able to arrange everything. If you choose... read more

Christina Anderson 

on Google

9 months ago

Went into the store on 3 different occasions, and was never greeted or acknowledged....I did end up ordering my carpet from them, only because this was the only place that had the product I wanted. Then it took me 4 phone calls to get someone to come out and measure. Then another 3 calls to get on the install schedule. But I ended up with GREAT service from JODY JOCELYN at Curtis Lumber in Plattsburgh, got all the flooring coordinated and ordered, as well as vanity cabinets and counter tops. 

Michelle Haslam 

on Google

9 months ago

Worst tile installation ever. Most of the work performed by a teenager. Exposed thin set, uneven grout, poor tile layout -- 2 years later, still making and breaking promises to make the job right. 

BRUCE WILD 

on Google

a year ago

Nice store with loads of choices. You name it. They have a great selection of tile, wood, and varieties of many substances that you can use for your walls and floors. Very pleasant staff as well