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Yes Ford Service
- Automotive
- Huntington, WV
About this business
Location details
2480 5th Ave, Huntington, WV, 25703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company not only the Ford brand but University Ford in specific is all about deception they tell you one price and then wait until you authorize the repair when they give you the final true bill which is 33% higher than what the quoted price was they do not call and update you about your vehicle they do not give you an accurate time line as to when your vehicle will be finished instead they make you call again and again and again and again and again and again until your car is finished and then hit you with a $3,000 rep... read more
I spoke with Kodie regarding programming a key fob for my vehicle, and unfortunately, the interaction was unpleasant from the beginning. She immediately came across as passive-aggressive, making comments such as, “The solution isn’t bringing it in,” and questioning whether “service or sales” had told me I could bring the vehicle in. This was after I had already been told I could bring my vehicle in the following day. She also seemed frustrated that a key fob may have been ordered, before even checking to see if it had actual... read more
Kodie (rep), Mark (manager), and Wes (tech) knocked it outta the park today!! My car was acting up on a long drive home from Cincy and we pulled into Univ Ford Service and they listened, investigated, repaired, and sent us on our way home so very relieved! Now THAT’S reliable service! Thanks University Ford!
This shop is a joke. Hopefully you have a code they can use to diagnose a problem, because if you don't I promise they won't be able to identify any issue without one.
The service department is horrible rude people that work there. I will never ever take any vehicle of mine there again worst service department around..
Frequently asked questions about Yes Ford Service
How is Yes Ford Service rated?
Yes Ford Service has a 3 star rating with 29 reviews.
When is Yes Ford Service open?
Yes Ford Service is closed now. It will open on Monday at 7:00 a.m.
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