Yavapai County Community Health Services

Jim Mueller 

on Google

a month ago

Unfortunately, not many primary care providers to choose from … Dr Crumren is excellent, but … The back office is broken: Phones are rarely picked up (or patients are dumped into a deep queue), necessitating a drive to the office… Requests are rarely fulfilled, seems there is no process or accountability… When I complain (often), plenty of empathy, no action. Lowering expectations again… Looking for a new provider … 

Carrie M 

on Google

a month ago

You get better medical care from Google. 

Karen Mendez 

on Google

4 months ago

I am writing to share my positive experience with your office. Although not having a primary provider can be challenging, the ease of scheduling an appointment was a breath of fresh air. I recently visited the Prescott Valley location to receive vaccines required for a healthcare program. Tyler, the nurse who assisted me, was exceptional. He provided thorough information regarding the vaccines and went above and beyond to help me secure the necessary documentation for my program. I am very impressed with the service I receiv... read more

GypZy 

on Google

5 months ago

Brenda is so kind and helpful and listened to my upset and helped get me to the right place. Thank you for listening and being understanding and kind. I called because Spectrum has yet again lied to me and caused mistrust. Brenda directed me to the right place to find the help I’m looking for. Thanks for the honesty and advice and support. 

Jim Mueller 

on Google

5 months ago

Unfortunately, not many primary care providers to choose from … Dr Crumren is excellent. The back office is broken: Phones are rarely picked up (or patients are dumped into a deep queue), necessitating a drive to the office… Requests are rarely fulfilled, seems there is no process or accountability… When I complain (often), plenty of empathy, no action. Lowering expectations again… Looking for a new provider …