Yankee Fireplace Grill & Patio

Slaine Barfield 

on Google

a month ago

We purchased a very expensive fireplace insert for our home. When the date of delivery came and went we began calling. For days. No pickup so we left voicemails. Eventually the voicemail box became full, and when we finally drove to the store there was a sign saying that due to an emergency the store was closed and they would reopen 4/12/25. But It was already the following week past the date the sign had been placed. After a month we gave up, called our card company and cancelled the purchase but no one ever got back to us-... read more

Slaine Barfield 

on Google

2 months ago

We purchased a very expensive fireplace insert for our home. When the date of delivery came and went we began calling. For days. No pickup so we left voicemails. Eventually the voicemail box became full, and when we finally drove to the store there was a sign saying that due to an emergency the store was closed and they would reopen 4/12/25. It was the following week past the date the sign had been placed. After a month we gave up, called our card company and cancelled the purchase but no ever got back to us-- not even an ac... read more

Alex Ruiz 

on Google

2 months ago

Please exercise caution when purchasing from this vendor. We purchased a $1,000 electric fireplace, and it never arrived. No answer when calling the store's phone number, and no response calling the personal number on either of the two sales rep's business cards that we were provided. At one point in time, this store might have been good, but the recent string of 1 star review should be a warning sign. There's a possibility that the store is currently going out of business, but I'm not privy to their current state of financi... read more

Monroe Horn 

on Google

2 months ago

Under no circumstances should you work with this company. We went to them for a gas fireplace insert. After paying the full amount, the day they said they would do the installation came and no one showed up. We called and they said they would be there the next week. They did not show up again and did not return calls or emails until we actually went into the store to see what was going on. The salesman said he didn't know and that the owner was not returning his calls about it. We said we were going to dispute the charges on... read more

John Kole 

on Google

2 months ago

Looks like they finally closed their doors after taking lots of peoples money and disappearing with it. I’d encourage anybody who suffered a loss that can’t be recovered through their credit card issuer to see about filing a claim if the dollar amounts are high enough. I understand businesses hit hard times but this was absolutely shameful.