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Yampa Valley Electric Association is a consumer-owned cooperative serving northwest Colorado and a portion of Carbon County, Wyo. This coverage area includes the communities of Steamboat Springs, Craig, Hayden and Yampa, Colo., and Baggs, Wyo. The co-op is a member of the Touchstone Energy Cooperative. Touchstone Energy is a national alliance of local, consumer-owned electric cooperatives. The association serves nearly 25,000 meters over more than 2,700 miles of line. YVEA employs nearly 65 people in four departments that in... read more
2211 Elk River Rd, Steamboat Springs, CO, 80487, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 4:00 p.m. | |
Tue | 7:00 a.m. to 4:00 p.m. | |
Wed | 7:00 a.m. to 4:00 p.m. | |
Thu | 7:00 a.m. to 4:00 p.m. | |
Fri | 7:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We lost power and I tried calling customer support. I got thrown in a queue as others were experiencing the same problem. I appreciated that they told me what place in line we were, but the garbled advertisements between the music has got to stop. I didn’t have the patience to stay on the line to even hear when the problem would be remediated.
YVEA raises prices and adds extra fees again. I wish they weren’t the only option for electric.
YVEA is a good small ski town company where their staff makes one SMILE, ---- EVEN IF "ONE" IS HAVING A BAD DAY...,,
Horrible customer service. I had an issue paying by checking account with the portal, and what the lady told me on the phone was completely false, according to my bank. Usually businesses try to help their customers, but Yampa Valley Electric does not care and will not try to help you.
This week I was in contact with the Yampa Valley Electric Association. to sign up as a new property owner by asking to change service responsibility from the previous owner. My first contact went extremely smooth. Then in less than 24hours I had to correct my start date. Well, that seemed to be a real chore for the employee who after 10 minutes turned me over to Jully. Jully was a dream to work with and had a "can do attitude". She completed my request with ease and saved me considerable amount of money. I am very greatful a... read more
Yampa Valley Electric Association Inc has a 2.1 star rating with 33 reviews.
Yampa Valley Electric Association Inc is open now. It will close at 4:00 p.m.
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