Xtended Hair & Beauty Salon

Jaspreet Kaur 

on Google

2 weeks ago

I recently got a toner from here. I was about 40 minutes late but informed them ahead of time. What bothered me was that they never mentioned their late charge policy beforehand. When I arrived, I was charged an additional $50. I understand policies are in place for a reason, but I believe customers should be clearly informed about extra fees before being charged. Transparency goes a long way, and this really affected my experience. Neither it’s specified on their website.. nor they informed me when i called to tell them tha... read more

anastasia chvaetski 

on Google

a month ago

I’ve been a client here for several years and unfortunately my experience has been very disappointing. Appointments are constantly cancelled or rescheduled last minute, messages often go unanswered, and there is little to no accountability or apology when things go wrong. Most recently, I booked an appointment specifically for my birthday, confirmed it weeks in advance, and paid the required deposit. Despite that, I was told at the last minute that the hair wasn’t ordered on time, leaving me without the service I booked and ... read more

Hennath Thansal 

on Google

a month ago

I had such a great experience with Amani. She did my color and balayage beautifully, and I really appreciate how attentive she was throughout the process. She takes the time to listen to you, gives amazing tips on aftercare and maintenance, and makes you feel so comfortable. You can completely trust her with your hair color — and even if there’s something you’re unsure about, she’s very open and happy to adjust or fix it until you love it. On top of being talented, she’s also so kind and easy to talk to. I highly recommend h... read more

Akash Barna 

on Google

3 months ago

My girlfriend booked an appointment with Xtended Hair Salon for a hair color service and paid a deposit in advance. Not only did they fail to provide the service, but they are now completely ignoring her and refusing to return the money. We've followed up multiple times, and every time we’re either given excuses or completely ignored. This is completely unprofessional and feels like a scam. Taking someone’s money and not delivering any service – and then refusing to refund it – is unacceptable and unethical. Save yourself th... read more

Tatiana Wittersheim 

on Google

4 months ago

Booked my haircut appointment months ago with Anna an amazing hairstylist. When I came in today I wasn’t talked to for 15 minutes a girl finally came to me and I checked in, I was told there is no Anna that works here. I was confused said I booked for 12:45 i’ve been here before. The girl then checked my appointment said it was cancelled because Anna no longer works here when she first stated there is no Anna here. No one called, texted or emailed me that information. No initiative on their part lost a customer I found anoth... read more