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602 W Sanger St, Hobbs, NM, 88240, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Was billed over $400 for a vacant home. Never received a bill so didn’t know about any due dates and they disconnected my electricity while I was working on figuring out why my electric bill was so high. Received 0 empathy or help from these people. They have no customer service. Go elsewhere there are plenty of electric power providers to choose from.
Living here for 20 plus years. In those years I had the transformer on the pole corner of my yard blew up. I mean the fireball,the major fireworks display. Excel was out in a short while. Dealing with high voltage and a small fire, these men were professionals.
My power got shut out of no where on 3/10, when I called to figure out what happened, they told me someone had "accidentally changed my info to their info, so and they called to cancel it" couldn't tell me how that was even possible being that my account was still active. I got all of switched back to my name and asked how long it would be before I got power, was told in the next 30 minutes. Two hours gone by still no power, called back to figure out what happened, the lady was very rude and made it clear it wasn't her probl... read more
Xcel Energy has a 1.4 star rating with 26 reviews.
Xcel Energy is closed now. It will open at 9:00 a.m.
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