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Xcel Energy

1.2

About this business

Location details

22275 E Alameda Ave, Aurora, CO, 80018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.261 reviews
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Hope Ashley Gayler's profile image
Hope Ashley Gayler 
on Google
2 weeks ago

We called customer service to get basic information to log in. We had gotten the initial message that the account information to log in would be sent and the email never came. When we finally called to get it, the customer help representative implied that it was our fault. I'd didnt appreciate the tone or the implication that we were the idiots when we weren't given basic information in the first place. We weren't rude when we called either so I don't know where the attitude came from. And yes we checked spam, no email. When... read more

Jacob Fowler's profile image
Jacob Fowler 
on Google
3 weeks ago
Sydney Howard's profile image
Sydney Howard 
on Google
a month ago

All of the outage's this year has blew a fuse in my fridge... I don't understand why there has been so many outages but this is getting absolutely ridiculous. This is supposedly the best power company there is and it's a complete joke this last 6 months. 

Matt Giles's profile image
Matt Giles 
on Google
a month ago

Our power goes out like once a week. So unreliable and expensive. Go with any other company if you can. Trash. 

shatyanna sherrer's profile image
shatyanna sherrer 
on Google
5 months ago

Constant price hikes, and we call to figure out your bill they just restate the bill to you over and over, as if you haven’t already looked at it. How is air conditioning cheaper by over $100 than heat? Especially when your thermostat is set to their recommendations. If you can move in to an area not serviced by them I would. 

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Frequently asked questions about Xcel Energy

How is Xcel Energy rated?

Xcel Energy has a 1.2 star rating with 61 reviews. 

When is Xcel Energy open?

Xcel Energy is closed now. It will open tomorrow at 9:00 a.m. 

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