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Xcel Energy

1.5

About this business

Location details

3515 3rd St N, Saint Cloud, MN, 56303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.570 reviews
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Nicholas Koubsky's profile image
Nicholas Koubsky 
on Google
a day ago

Xcel is remotely controlling the use of our AC. It was hot and sticky in our house with a pregnant wife and two five year olds that couldn’t even cover up at night because it was too hot and sticky. They are not letting us control the usage in our own home. I’m very disappointed with their control overreach. 

suada Dheeman's profile image
suada Dheeman 
on Google
5 days ago

I’m extremely disappointed with the service I’ve received from Xcel Energy. On May 17, 2024, I called to request a change of address and to stop service at my old residence: I provided proof of my call and clearly gave my new address: Despite this, I was charged for both addresses for an entire year. Then, on January 14, 2025, I moved again new Both my landlord and I called Xcel Energy to stop the service at the previous address and update to the new one. Once again, I was charged for both units for the rest of the year. Thi... read more

Kaila Burroughs's profile image
Kaila Burroughs 
on Google
6 days ago

Had a tree fall on a power line from a storm, took them 24 hours to come and do something about it. When they did finally come to cut the tree, they also ripped a cable or some kind of line off the top of our roof and just left it hanging in the yard. No one came to the door to let me know; they just left. I called to ask if it were something they would come back and fix, and I was told no, that even if they did knock it down, if it's a cable line, I have to talk to that provider to get it fixed. I was also told that with th... read more

Dominik Robak's profile image
Dominik Robak 
on Google
a month ago

Slight breeze will take out your power for half the day. They do not care. 

Larry Smith's profile image
Larry Smith 
on Google
a month ago
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Frequently asked questions about Xcel Energy

How is Xcel Energy rated?

Xcel Energy has a 1.5 star rating with 70 reviews. 

When is Xcel Energy open?

Xcel Energy is closed now. It will open tomorrow at 9:00 a.m. 

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