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Xcel Energy
- Electricity Suppliers
- Saint Cloud, MN
About this business
Location details
3515 3rd St N, Saint Cloud, MN, 56303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Gives no expected time of restore!!!!
I did the online request to stop my service as I was moving. I filled out the request on May 5th to end service on May 10th. I got an email from excel energy stating they recieved my request, and some requests needed to be entered manually. This may take up to 2 weeks but the service would end on the day requested, May 10th on my case. I also got a reference number after I filled out the online form. Well I got my bill June 2nd and I was billed for service thru May 26th. I called customer service and was told to forward my c... read more
Xcel Energy charged me for three months of electricity I never used, and their customer service was completely unhelpful in resolving the issue. I spent hours trying to fix a clear billing error, only to be dismissed and left paying for something that isn’t mine. Extremely frustrating experience
I am very disappointed in this company's handling of random outages that are not caused by storms, wind or otherwise inclement weather. My youngest son and I traveled from Rochester to Saint Cloud to celebrate my son's birthday at his house over the weekend, and the lights went out at my son's house. We travel to Saint Cloud only 2 times a year, and you can imagine how disappointed we all were that we could not enjoy the celebration as usual because the lights were out for about 8 hours. As it was my son's birthday pie had s... read more
Highway Robery for gas costs, nothing says merry Christmas like opening your bill to $350. Just to hear your house. Looked at my usage comparison from last year, no difference just their mass gas price hike! I wish we could choose another option.
Frequently asked questions about Xcel Energy
How is Xcel Energy rated?
Xcel Energy has a 1.5 star rating with 79 reviews.
When is Xcel Energy open?
Xcel Energy is closed now. It will open tomorrow at 9:00 a.m.
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