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Xcel Energy

1.5

About this business

Location details

3515 3rd St N, Saint Cloud, MN, 56303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.576 reviews
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Julie M.'s profile image
Julie M. 
a week ago

I am very disappointed in this company's handling of random outages that are not caused by storms, wind or otherwise inclement weather. My youngest son and I traveled from Rochester to Saint Cloud to celebrate my son's birthday at his house over the weekend, and the lights went out at my son's house. We travel to Saint Cloud only 2 times a year, and you can imagine how disappointed we all were that we could not enjoy the celebration as usual because the lights were out for about 8 hours. As it was my son's birthday pie had s... read more

Emily Christy's profile image
Emily Christy 
2 months ago

Highway Robery for gas costs, nothing says merry Christmas like opening your bill to $350. Just to hear your house. Looked at my usage comparison from last year, no difference just their mass gas price hike! I wish we could choose another option. 

Cody Proell's profile image
Cody Proell 
3 months ago
Tony Toepfer's profile image
Tony Toepfer 
3 months ago

Xcel routinely engages in deceptive and poor billing practices. They overcharged me for a year on a home they had notice I moved out of. I had to fight for months to get those overages credited. I was promised an additional credit due to the amount of time I had to spend to get it fixed. They did not pay the statutory interest on the overcharges that were refunded until 6 months after they refunded the overcharges. They are now refusing the additional credit they promised me. How this company continues to exist and hasn't be... read more

Steph Fruechte's profile image
Steph Fruechte 
4 months ago

Paid my bill online on the due date. Received confirmation number and everything only to get a past due notice 3 days later as their systems don't talk to each other. Good way to scam people into double paying on their bills. 

Frequently asked questions about Xcel Energy

How is Xcel Energy rated?

Xcel Energy has a 1.5 star rating with 76 reviews. 

When is Xcel Energy open?

Xcel Energy is closed now. It will open on Monday at 9:00 a.m. 

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