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Wurtsboro Dental
- Dental
- Wurtsboro, NY
About this business
Location details
55 Sullivan St, Wurtsboro, NY, 12790, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Their policies are a scam. They force you to do procedures that aren't needed out of pocket. I had my insurance company call them with me to explain that I had authorization for a routine cleaning but they refused to provide me service without undergoing a more expensive procedure first. They are doing this just to bill me extra. It's unethical.
Their policies are a scam. They force you to do procedures that aren't needed out of pocket. I had my insurance company call them with me to explain that I had authorization for a routine cleaning but they refused to provide me service without undergoing a more expensive procedure first. They are doing this just to bill me extra. It's unethical. Unfortunately, due to HIPAA, we are unable to disclose thr patients clinical diagnosis. All treatments planned are made by the doctor and are confirmed to be necessary before the pat... read more
Business response:
None of this is accurate. I had the x-rays and exams performed by the dentist earlier this year. I have been a patient there for 2 years, previously I paid out of pocket. Once I got dental insurance their policies changed. They refused to provide the ongoing routine maintenance that I was receiving as a cash payer and instead mandated that I get another deep cleaning, which my insurance doesn't entirely cover, obviously for the purpose of profit, before they would resume my care. They explained it was a requirement from my i... read more
While they made a good first impression, things are not at all what they seemed. After a totally botched attempt to create a partial for me, it had to be completely redone. If not for the fact that they had a substitute dentist, I am sure I would have been told the pain was normal and I would not get a refit, remade device. (I was in serious pain when the dentist jammed it in the first time and was told I would get used to it.)They made me wait 5 weeks to get the bad set, claiming it was the lab. They never called me as they... read more
The absolute worst. When I first got there I was worried as a friend said they took her payment and never reported to insurance, so they essentially embezzled money. That person was fired. But I thought, ok, they seem nice. When I walked in the receptionist was pleasant, the xray tech pleasant, the hygienist, pleasant, but the dentist was absent that day. Why not call? The hygienist hurt me, allowed drool to go down my face and continued to create much pain. I have never experienced any of this at the dentist. I am not fearf... read more
Frequently asked questions about Wurtsboro Dental
How is Wurtsboro Dental rated?
Wurtsboro Dental has a 4.4 star rating with 340 reviews.
When is Wurtsboro Dental open?
Wurtsboro Dental is open now. It will close at 5:00 p.m.
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