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W's Auto Repair
- Automotive
- Waldorf, MD
About this business
Location details
4 J P Morgan Ct Unit I, Waldorf, MD, 20602, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely dissatisfied with my experience at Whilbys Auto Repair in Waldorf, MD. In my experience, an engine replacement that should have taken a reasonable amount of time ended up taking over three months to complete. A major issue throughout this process was poor communication between the shop and my warranty company, which significantly delayed approval and progress. I repeatedly followed up, but updates were inconsistent and unclear. About a month after my warranty company had already paid for the work, I was told b... read more
Great customer services. You can tell technicians have a ton of experience on vehicles they also very supportive and helpful. 5 star service for sure!!!
We brought our 2008 Ford Explorer Sport Trac to Whilby’s Auto Repair for what started as a brake issue. What followed was nearly a month of delays, incorrect parts, poor workmanship, and refusal to take responsibility. We were given an estimate and authorized repairs, paying a total of $2,100 to Whilby’s. From the beginning, parts were repeatedly ordered incorrectly, timelines were missed, and communication was inconsistent. At one point we were told work was complete, only to arrive and find the vehicle still undriveable. A... read more
I called last minute after my mechanic ended up out of town and I couldn’t ask for a better service. Fast, Fair, and Friendly! CALL THEM
The sales policy is predatory and unethical, I recommend anyone considering this shop to take your money somewhere else , the desk guy was trying to sell me everything he could even after I acknowledged I only needed a starter replaced, and the prices are ridiculous , I was charged 4 hours of labor for a starter and within an hour and 30 min they called me to say the vehicle was ready, save your money and go somewhere else .
Frequently asked questions about W's Auto Repair
How is W's Auto Repair rated?
W's Auto Repair has a 4.5 star rating with 176 reviews.
When is W's Auto Repair open?
W's Auto Repair is open now. It will close at 6:00 p.m.
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