Wright & Filippis - Farmington Hills

Greg K. 

on Yellow Pages

9 years ago

Terrible experience and product. My prescription for a knee brace was sent there with instructions to contact me...never called. When I called, they said they could not check insurance coverage unless I came in. Once there, I waited over 1/2 hour to verify coverage. They said that I was covered but they couldn't verify if a deductible was required and that I may get a bill for it if there was one. What I got was a bill for the whole thing! They claimed that they were unable to determine complete coverage at the time and ther... read more

maggs9729 

on Yellow Pages

12 years ago

Don't use them. Instead of a medical support company, they were terrible, rude, people. My mother was dying from pulmonary fibrosis. They were being compensated to the point we didn't need to pay anything additional and they still gave me trouble with supplying ample oxygen. It wasn't until she was on hospice that they shut up!! After she passed, I had my say, I called to tell them to come and pick it up, they told me it would be a week. I told them to come get it that day or I would put it in the street!!! Guess what they d... read more

erams2 

on Yellow Pages

12 years ago

The Respiratory therapist is awful. He talks down to you in condisending manor. He lies to you, doesn't return calls, and generally makes you feel angry and disrespected. I will switch companies because of him. 

aljoyner 

on Yellow Pages

13 years ago

Customer Service was HORRIBLE!!!! The customer service reps at the desks need a class on professional dress and customer service. It is unacceptable to have customers wait while customer service reps chat with one another, or are just FLAT out RUDE when they do address. Unless your a man. The technicians were good. If I could give this place a -5 they wold have earned it. My wait time and experience was better in the Urgent Care...