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WOW! - Payment and Equipment Dropbox

1.9

About this business

While this location is closed to the public, you can still utilize our on-site dropbox for equipment returns and payments. If you need assistance or a pre-paid box to return your equipment, contact our Customer Care team, 24/7, at 1-866-496-9669. 

Location details

2401 10th St SW, Huntsville, AL 35805, Huntsville, AL, 35805, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.9676 reviews
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Roosevelt Terry's profile image
Roosevelt Terry 
on Google
a week ago

I have never experienced customer service this dismissive. When I called about charges on my bill, every agent I spoke with talked over me and repeatedly told me to “look at my bill” instead of answering my questions. When I pointed out how unhelpful that was, I was insulted and brushed off. When I finally asked for a supervisor, she joined the call only to tell me that the previous agent “already told me everything I needed to know.” She refused to transfer me to a manager, told me I would have to call back, and then instru... read more

tytiona bradley's profile image
tytiona bradley 
on Google
a month ago

They suck. 

Forrest Owens's profile image
Forrest Owens 
on Google
a month ago

zero stars is too much for this company. We had reliability issues from the very start and our business internet was crippled without internet. I have finally found a new provider and found out today that the agreement we signed 3 years ago "auto renews" every year and that I would have termination fees to end our contract. Totally deceptive and underhanded business practice in my opinion. It takes forever to get someone on the phone when you call and you have to terminate your service in writing even though they verify you ... read more

Charlotte Jeffries's profile image
Charlotte Jeffries 
on Google
2 months ago

Terrible had cash no place to stop drop cash payment. Guess i go somewhere else for internet service 

DIVINE CONNALLY's profile image
DIVINE CONNALLY 
on Google
2 months ago
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Frequently asked questions about WOW! - Payment and Equipment Dropbox

How is WOW! - Payment and Equipment Dropbox rated?

WOW! - Payment and Equipment Dropbox has a 1.9 star rating with 676 reviews. 

When is WOW! - Payment and Equipment Dropbox open?

WOW! - Payment and Equipment Dropbox is closed now. It will open on Monday at 8:30 a.m. 

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