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WOW! - Payment and Equipment Dropbox
- Internet Service Providers
- Huntsville, AL
About this business
While this location is closed to the public, you can still utilize our on-site dropbox for equipment returns and payments. If you need assistance or a pre-paid box to return your equipment, contact our Customer Care team, 24/7, at 1-866-496-9669.
Location details
2401 10th St SW, Huntsville, AL 35805, Huntsville, AL, 35805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been with wow for over 11 years and I've been reasonably happy up until a few months ago. Told them I was moving and needed to disconnect my Internet for a few months until I got my new house finished. Just got a Bill in the mail at my old house for 3 months and they're telling me there's nothing they can do to fix it. Wow you just lost a customer that's been with you for over a decade.
What's the sense of having a local office without access to in person interaction??? You get only a 1/2 star !! Why would anyone do business this way???
Giving them 2 stars for the past 22 years of service (I've been a customer since 2003). The price is good if you can get the service to work. If you can't get the service to work, it's minimum 3 days to get a tech out. My internet has been out for 2 weeks and after 3 service calls, it's still out so I canceled and called xfinity, who came right out and got my service connected. Wow has zero sense of urgency for outages, and as someone who works from home, I must have reliable internet.
Our business moved to a new location. Wow didn't offer the service we needed at the new location and needed to build it out. They wanted 30-60 days for buildout. We were already starting to move the office over to the new location. We couldn't wait that long. They are charging us $1,700 early termination fee. Even if they were available at the new location it would be $350/mo for internet! Competitor is $100/mo no contract. Wow will be out of business before too long with these shady business practices. I’ve got 2 other busi... read more
Frequently asked questions about WOW! - Payment and Equipment Dropbox
How is WOW! - Payment and Equipment Dropbox rated?
WOW! - Payment and Equipment Dropbox has a 1.9 star rating with 672 reviews.
When is WOW! - Payment and Equipment Dropbox open?
WOW! - Payment and Equipment Dropbox is closed now. It will open at 8:30 a.m.
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