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48 The St, Brundall, Norwich, NR13 3DX, United Kingdom
Get directionsHomeserve used this company to fix a leak which we knew was somewhere under the house but we didn't know where. Unfortunately it took about 4 visits to finally get it fixed. After a few weeks with the ongoing leak they sent out Kevin from Woolco to us who I wish they'd sent out first time as I'm sure it would have been sorted much sooner! He was very professional and didn't stop the whole time he was here and managed to locate the source of the leak within a short time of being here and replaced the copper pipe. He managed t... read more
Unfortunately, the engineer who visited us was not kind and seemed least bothered about trying anything. It appears he prefers to fix only simple issues. He was sent by HomeServe and more focused on denying to fix it. He mentioned the need to remove tiles and back panels. However, my neighbors had a similar problem and didn't have to remove them. There seems to be a complete knowledge gap.
Sent by my insurance company to fix an internal stop tap and a leak located in my garden. I highly recommend, and would use independently if needed in the future. Friendly, efficient, and very tidy. Thanks for your hard work!
Dave and Kevin from Woolco UK Ltd. (subcontracted to HomeServe) came out to find and repair a leak which was somewhere between the water meter and the house. Considering it was a small inconsistent leak, there are three outside taps, the house and the garage that all come off the mains pipe, I really didn't think they would find it. Not only did they find and repair two small leaks, they were courteous, good humoured, patient with my many questions and kept me informed the whole time. Brilliant service and really lovely guys... read more
My insurers homeserve put me in touch with Woolco Uk to sort out the water leak coming through my kitchen ceiling, Contact was made instantly and between Tony and Paul the leak was found and repaired in no time.The work was very thorough and professionally handled.Sara the director was so helpful and reassuring.I would whole heartily recommend Woolco Uk for their work and professionalism.
Woolco (UK) Ltd has a 3.9 star rating with 24 reviews.
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