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Woods Basement Systems
- Contractors
- Collinsville, IL
About this business
Specialties At Woods Basement Systems, we specialize in basement waterproofing, basement finishing, ThermalDry® Elite Plank Flooring, crawl space repair, foundation repair, and radon gas mitigation. Serving Missouri (St. Louis, De Soto, Poplar Bluff) and Illinois (Chester, Fairfield, Centralia, Olney, Vandalia, Springfield, Champaign). First opening in 1986, we serve as the premiere contractor company for moisture control, remodeling, and foundation issues. Call us today for a no-obligation estimate! History Established ... read more
Location details
Services Available In:, Collinsville, IL, 62234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Basement Systems If I were to do my basement again I am sure Basement Systems will be the one to call. They would save you from all the unneccessary trouble of having workers in you building much longer than you want them to be ther.
would NOT recommend this company! initial quote for entire house was shy of 4700 bucks. so we hired them. they get here do the job, and while they are walking out the door were informed me need more work done which is 4 additional jacks and another beam which is the exact same thing they JUST DID that was quoted to fix the ENTIRE house. we call, and they quote us 11k more to do the rest of the recommended work. so dbl the work but 3x more than the initial quote and my house is NOT FIXED!!!!!! WILL BE SEEKING LEGAL ADVICE AND... read more
Business response:
Sorry this has happened to you. I will need a little time before I can get back in touch with you.
Business response:
Reaching out to you for more information now, okay?
Juan and his crew did a great job and they were great to work with, Juan walked us through everything they were going to do to fix the water problem we had at our church. Juan and his crew were very professional and had all the work done in one day. Thank you Juan and crew for a great job!
Business response:
Thanks for telling us how well Juan and his crew worked at your home. We will certainly pass this compliment on to them and the rest of the team here!
Juan ********* and his crew were very easy to work with and Juan did a great job explaining all they were going to do before they started. Juan is very professional and easy to work with. We really appreciated how he does business. And they definitely left our basement cleaner than they found it! Thank you!
Business response:
Thanks for this great review for Juan and his crew!!
I commented on one of your ad videos with factual statements about 3 jobs I am aware of that you have done with poor quality workmanship. Rather than handle it professionally, you chose to block me from the post so I could no longer see or comment, then proceeded to answer my comment with a reply that I cannot see or reply to. Thank you for proving my point even further and I will be sure to share my experiences even more now than I have in the past.
Had someone out to look at basement. Never heard anything back from them. Found someone else
Business response:
Sorry we were unable to help
I chose this company based on reviews I had read and research I had done. I've had 3 other estimates by reputable companies, but I was waiting for an estimate from this company because it is actually the one I thought I preferred to do the work on my home. Sam W. came out on Nov. 12th and looked at my crawl space. He told me he would be traveling the following day (a Friday) and would be out of town for the weekend. He said he would get the estimate to me by the following week. I waited until November 30 and texted Sam that ... read more
Business response:
Again, we are sorry this has occurred, it is not acceptable. The Director over the sales team has taken positive action so that this would not happen to another customer. Thank you for letting us know about this problem.
I chose your company based on reviews I had read and research I had done. I've had 3 other estimates by reputable companies, but I was waiting for an estimate from your company because it is actually the one I thought I preferred to do the work on my home. Sam Warner came out on Nov. 12th and looked at my crawl space. He told me he would be traveling the following day (a Friday) and would be out of town for the weekend. He said he would get the estimate to me by the following week. I waited until November 30 and texted Sam t... read more
Business response:
We are sorry that this is happening and we appreciate that you have told us about it. We will forward this to the Sales Manager.
Frequently asked questions about Woods Basement Systems
How is Woods Basement Systems rated?
Woods Basement Systems has a 4.4 star rating with 307 reviews.
When is Woods Basement Systems open?
Woods Basement Systems is open now. It will close at 5:00 p.m.
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