Birdeye Logo White 2020
Watch Demo

Woodcrest Mechanical Services

Claim this profile

This business is unclaimed. Owners who claim this profile can update information, boost SEO, and more.

Claim this business for free
2.3
3 reviews
|Other|Raleigh, NC 27609

1518 North Miami blvd., Raleigh, NC 27609

(919) 755-1957

Not Specified

Closed now
Suggest edits
Top Other in your area
5.0
(1) · Other

2615 Jefferson Davis Hwy

(919) 775-7259
5.0
(1) · Other

1010 Pebblestone Dr

(919) 949-7053
5.0
(1) · Other

1540 Sunday Dr

(919) 782-3456
5.0
(1) · Other

8009 Creedmoor Rd Ste 103

(919) 213-6586
5.0
(2) · Other

3121 Redman Ct

(919) 578-7860
5.0
(2) · Other

6104 Westgate Rd

(919) 787-7500
BIRDEYE FOR BUSINESSES
Birdeye For Business

This profile is powered by Birdeye. Over 70,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

2.3
3 reviews
51
  
40
  
30
  
20
  
12
  
Sort By:
Recommended
benjamin.cooper.5095 review for Woodcrest Mechanical Services
benjamin.cooper.5095 on Yellow Pages

8 years ago

07/02/2014, 02:40 AM
I've owned two different houses here in Raleigh over the past 6 years and have always used Woodcrest for my HVAC service/repairs. My first house's A/C was on its last leg when I purchased the house. Needless to say when August rolled around it died during the hottest week of the year. I called Woodcrest and they sent a tech out to assess the problem that day when no other company really wanted to give me an appointment. By the end of the next day I had a brand new A/C unit and air handler. My current house has two Trane units and the downstairs unit went out about 5 hrs before my wife and I were hosting a party (Of Course). Within 1.5 hours Woodcrest was at my house and my unit was up and running in plenty of time to break out the hors d'oeuvres. These guys have always been punctual, polite and very reasonably priced. I plan to use them for the duration of my time in Raleigh.
Anne S. review for Woodcrest Mechanical Services
Anne S. on Yellow Pages

9 years ago

09/14/2013, 01:18 AM
I would give them zero stars if that was an option! This company is terrible. We were contracted with them through our home warranty FOUR weeks ago for an AC repair. It was August. It was HOT. Our unit was making a terrible racket. The first tech that came out told us the motor needed to be replaced and that they were going to try to find an exact match because of the size/shape of our unit. A stock motor may not fit/work but it might take some time to find the matching motor since its an old unit. 12 days later they arrived to install the new motor, and the tech noticed that the fan blade also needed to be replaced as a part that is normally one piece has separated in to two. He left the motor with us and told us they would overnight the fan blade and return tomorrow to do all the repairs. When my husband looked at the motor he found that it is not a match to the old motor and in fact has less horsepower. He went to our unit. wrote down the numbers on the old motor and found an exact match available online with a simple google search. in 5 minutes he did what supposedly took Woodcrest 10 days - found a matching motor. We told the management that we did not want the motor they brought us, but wanted an exact match like they told us they were going to get. After much back and forth they agreed to order the matching motor. The tech replaced the fan blade and the AC is working better now, but we've been waiting 2 weeks for the motor. They haven't contacted us and won't return our calls. If your AC breaks, call a company that know what they are doing. If your home warranty company tries to contract you with Woodcrest, demand that they give you another company! SERIOUSLY, SAVE YOUR MONEY AND YOUR TIME. DON'T EVER USE THIS COMPANY!
Respond to negative reviews
nuesell review for Woodcrest Mechanical Services
nuesell on Yellow Pages

10 years ago

01/29/2012, 00:25 AM
My wife and I had a terrible experience with Woodcrest Heating and their technician/owner, Mario. In short, we went 32 days without heat in December and January due to the company's incompetence and unprofessional behavior. This included misdiagnosis of the problem 3 separate times, claims of forgetting to bring "the right tools" with them, claims our home warranty company had held up the process (untrue), claims that the part that they needed was hard to find (untrue), and most troubling, repeated false promises about plans to send workers to our home to fix the problem and failure to return calls or keep us appraised of what was going on. Over the course of the entire period, I'd estimate that we left somewhere around 15 messages over 32 days; I think that calls were returned twice over that period. We largely had to simply sit and wait in the cold for them to surface while taking off days from work to run a small personal heater so the pipes and our dogs wouldn't freeze. Ultimately, work was finally completed after we threatened seeking legal help or calling the local news team. In completing their work, the problem was still not fixed, and they indicated that a power vent was now the culprit. A separate technician called in to address that issue found that the part was completely fine although it appeared that someone had both turned off the power to the unit and adjusted it such that it didn't work. We found the exterior hood laying in the grass with the screws tossed aside. Absolutely the worst customer service and lowest degree of professionalism that I have ever experienced.
Respond to negative reviews
Featured content
How to Ask for a Review (with Templates)

How to Ask for a Review (with Templates)

How to Ask for a Review (with Templates)
5 Top Review Sites for Lawyers

5 Top Review Sites for Lawyers

5 Top Review Sites for Lawyers
Footer Banner 2021
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.