Mike G. on BirdEye
a year ago
07/22/2020, 14:53 PM
As first time pool buyers, we interviewed several pool builders and Duane at Wood Duck Pool and Patio was our choice for many reasons. First of all, he is an honest and down to earth person who takes pride in his company and the work that they do. At no point did he sound like a salesperson, but someone who genuinely wanted to meet our needs and include everything that he could within our budget. The end product was much more than any other company would have done for the same price. He is very professional and knowledgeable and answered every single question we had and put all of our concerns to rest by educating us along the way. He was present throughout the entire process and had a great rapport with his in-house crew, which was awesome to see. The materials and equipment he uses is top of the line and there were no hidden fees to worry about as he was upfront about the cost of everything. He even talked us out of some ideas we had as he felt like the items would be a waste of money. His goal is to establish great relationships with his customers and provide a high quality end product so that they will be back for future projects to add to their backyard oasis. We highly recommend Wood Duck Pool and Patio and will definitely be back for future projects. We have no regrets at all...we absolutely LOVE our spool, water wall, built in benches and decking. Lastly, we are truly blessed to have met a really good guy in Duane.
In addition to our spool, Wood Duck Pool and Patio did a beautiful job on our landscaping around our spool, restructuring our sprinkler system to water the new grass they installed, and corrected areas of standing water by digging a trench and making a rock riverbed to carry the rain water out into the greenbelt behind our property.