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Burnaby, BC, V5C 0E4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst customer support! I purchased the mobile trans license for an year on Nov 19,2025 and the software stopped working on Jan 2026 and was asking to purchase the license again. I reached out to Wondershare customer support and its been 2 months that i'm liaising with them. I have never met such an unprofessional team of customer support. I have around 50+ emails requesting to fix the license issue of the software and their response was ridiculous that their support ends after 2 weeks of purchase as well as denial of re... read more
Don't believe the "Free Trial" ...it's a trick! Disappointed with this data recovery software from China. First, the "Free Trial" they promise is misleading and totally unacceptable. I downloaded the software, installed it and then began the recovery search. This took a couple of days, which is extremely slow compared to other software currently on the market that will recover and download your files free. When it eventually completed the process, most of the latest files and images were missing, while it recovered some old ... read more
Said they could fix my issue... but they couldn't... but they can charge my credit card. They take no responsibility for if their product fails to deliver. Their refund policy extends to when you download it. But you have to download it to know it doesn't work. I have no issue paying for something that does what it was advertised to do. I do have an issue when it can't and the company takes an approach of ... "too bad". I purchased the product because they assured me they could fix\resolve the issue with my iPhone. 60 second... read more
Dodgy software seller. Terrible product and the 7-day guarantee is a hoax! Customer service, mostly to stonewall you until you give up asking for refund. And most of them are bots. No one should trust them
Wondershare Technology Inc. has a 3.9 star rating with 464 reviews.
Wondershare Technology Inc. is closed now. It will open tomorrow at 9:00 a.m.
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