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Wizard Screen Solutions
- Home Services
- Burnaby, BC
About this business
Since 1999 Wizard Screens has manufactured innovative and custom products including retractable screens, security screens, and awnings. Products are installed by certified professionals. Wizard specializes in retractable screens for bi-fold doors, stacker doors, lift & slide door systems, and doors up to 4 feet wide and 11 feet tall. Wizard also offers motorized screens, window screens, and retractable awnings that provide solutions for insect and sun control, privacy, and weather protection.
Location details
4263 Phillips Ave, Burnaby, BC, V5A 2X4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very professional communication and service. Straightforward visit for a measurement, answered all my questions about options, suggested the right one for our apartment. Scheduled an actual visit to install it in a few weeks. That appointment was also straightforward. In and out within 15 minutes. Not much more I could say given the professionalism all throughout, that’s all you can ask for. No news is great news and I appreciate everything.
Run away as fast as you can! They don’t stand up to any other warranty. Terrible customer service! Business model is sell as much as they can and then if something is under warranty, (which is not because they don’t warranty anything) charging more for it! Paul could care less. They try to say warranty is not to get out of jail free card for a bad install. Would in fact the install was faced over and over with their lead tech. So I would call that bad advice. But also, the install is only off by a 1/16”-1/8”. Company is a jo... read more
They refuse to warranty anything. They always blame it on little things. Oh you were off 1/16" so sorry no warranty. Call Phantom, Mirage or Centro if you need a large retractable screen.
Excellent service and product. Thank you
From start to finish, my experience with Wizard Screens was top notch. From my initial correspondence with Chantel, to my sales rep Jason and finally to my installer, Collin...everyone was very professional, punctual and knowledgeable with their / your products. I am very happy to have chosen such a quality company and I am very pleased with the end results, the value for my condo enhancements, thank you to you three; management, you should be very proud to have these quality team members.
Frequently asked questions about Wizard Screen Solutions
How is Wizard Screen Solutions rated?
Wizard Screen Solutions has a 4.8 star rating with 263 reviews.
When is Wizard Screen Solutions open?
Wizard Screen Solutions is closed now. It will open tomorrow at 8:30 a.m.
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